Update User Information

This will include changes to current information and/or adding phone numbers and/or email associated with the account.

Update User Profile

  1. To update your First and/or Last name click the EDIT button.Example image of the Edit button

  2. Update your First and/or Last name. Username is not editable.Image of the User Profile page
  3. Click Save. If you do not want to save your changes click cancel and it will revert any changes.



Change Password

  1. To Change your password click the CHANGE button. Image of the Password Edit Button

  2. Enter your New Password. Then re-enter your New Password.Image of the Change Password Page
  3. Click Save. If you do not want save your changes click cancel and it will revert any changes.



Add a Mobile Phone Number

  1. Click the Add button next to the Mobile Phones header.
  2. Follow the directions 2 through 4 in the section titled Updating Mobile Phone (see #3).
  3. Check your My Account Dashboard to make sure the correct number(s) appear Example image of the Mobile Phones entry section with two phone numbers added.



Updating Mobile Phone Information

  1. Click the edit button associated with the corresponding Mobile Phone number.Example image of the Mobile Phones entry section with one phone numbers added.

  2. Enter the your Mobile Number. Click Continue.Image of the RAVE Mobile Contact entry page
  3. Confirm your mobile phone Carrier. Click Continue.Image of the RAVE Mobile Contact confirm carrier page
  4. The message displayed should read: "Successfully added [your mobile number] to your contacts list." Click Done.
    Image of the RAVE Mobile Contact confirmation page



Delete a Mobile Phone Number

  1. Click the Delete button
  2. A pop-up will appear asking if the user is sure that about deleting the Mobile Contact.
    Image of the pop up warning when you attempt to delete a mobile contact

  3. Clicking delete will permanently delete the mobile number.
  4. Clicking the (X) button located at the top right will cancel out the action of deletion



Add a Preferred Email Address

*Note: The registration email will always be a Clark email address. The Clark email address provided will never be editable or have the option to be deleted.

  1. Click the Add button
  2. Enter your Preferred Email

  3. Check your My Account Dashboard to make sure the number/s appear

 

Update a Preferred Email Address Information

  1. To update your Preferred Email Address click the edit button next to your currently set preferred email.
  2. Update your Preferred Email to the email that you would now like to receive RAVE notifications.
    Image of the RAVE Preferred Email entry page

  3. Click Save. If you do not want save your changes click cancel and it will revert any changes.



Delete a Preferred Email Address

  1. Click the Delete button.
  2. A pop-up will appear asking if the user is sure that about deleting the Mobile Contact.
    Image of the pop up warning when you attempt to delete an email address

  3. Clicking delete will permanently delete the mobile number.
  4. Clicking the (X) button located at the top right will cancel out the action of deletion