Emergency Response Guide

This page provides quick, easy-to-follow instructions for specific emergency situations. Use the drop downs below to learn what to do in different types of emergencies while on campus and access important phone numbers and addresses.  

Emergency Numbers and Addresses

Security

  • Campus Security (Main Campus): 360-992-2133
  • Campus Security (CTC): 360-992-6133
  • Campus Security (AMC): 360-992-6113
  • WSU Vancouver Campus Police: 360-546-9001

Building Addresses

  • Main Campus: 1933 Fort Vancouver Way, Vancouver
  • CTC: 18700 SE Mill Plain Blvd., Vancouver
  • AMC: 7000 Pioneer St., Ridgefield
  • CCW: 14204 NE Salmon Creek Ave., Vancouver

College Contacts

  • Environmental Health and Safety: 360-992-2965
  • Facilities Services: 360-992-2336
  • Health and Counseling Services: 360-992-2614
  • Human Resources: 360-992-2105
  • Information Technology Services: 360-992-2425

Campus Security vs. 911 — Who to Call?

In a life-threatening or urgent emergency, always call 911.

  • Campus Security lines are for students, faculty, staff, and visitors to request help from on-campus responders during non-life-threatening situations such as minor injuries, property damage, or general safety concerns.
  • 911 is the dispatch center for law enforcement, fire and rescue, and ambulance services. Dialing 911 from any campus phone will connect you directly. Use 911 if there is an immediate threat to life or safety.

Once 911 is called, also notify Campus Security, as staff may be able to assist first responders or provide aid until they arrive.

This page provides quick, easy-to-follow instructions for specific emergency situations. Use the drop downs below to learn what to do in different types of emergencies while on campus and access important phone numbers and addresses.

Standard Response Protocol (Overview)

Clark College uses the Standard Response Protocol (SRP) to help everyone on campus respond quickly and safely during emergencies. The SRP is based on four key actions: HOLD, LOCKDOWN, SHELTER, EVACUATE.

These actions use plain language and are used consistently across campus during drills and real emergencies. The SRP allows students, faculty, staff, and visitors to take appropriate action without delay, even if they're in different parts of campus or receive limited information.

Hold – In your room or Area. Clear the halls.

A Hold is called when there is a situation requiring people to remain in their rooms or areas in a building for short periods of time. For example, an altercation may require keeping hallways clear until it is resolved. A medical issue may require only one area to be cleared, with halls still open in case outside medical assistance is required. There may be a need for people who are not in a room to proceed to an area where they can remain safe and out of the way.

What to do during a hold

Students
  • Remain in your room or area.
  • Clear the hallways. If you are in a hallway when Hold is called, calmly enter the nearest open room.
  • Continue normal activities inside the room unless directed otherwise by your instructor or a new alert.
Staff & Faculty
  • Recover people from the hallway into your room/area.
  • Close your classroom/office door (locking is not required unless told to do so).
  • Account for students/participants as best you can; note anyone who arrived late or left prior to the Hold.
  • Continue instruction/operations unless circumstances require pausing.
  • Limit doorway traffic—avoid sending runners, restroom trips, or errands until the All Clear.
Visitors, Vendors, and Guests
  • Enter the nearest open room and follow the instructions of the person in charge.
  • Stay in place until an All Clear is issued by Clark College authorities or emergency personnel.

What NOT to do during a hold

  • Don't linger in hallways or attempt to "check it out".
  • Don't self-evacuate unless instructed.
  • Don't call security for updates (only call to report a new emergency).
  • Don't spread rumors on group chats or social media.

FAQs

How long does a Hold last?

Usually brief, just long enough to address the issue and keep hallways clear. You'll get an All Clear when it ends.

Should I lock my door?

Not unless directed. A Hold generally uses closed doors without additional security measures.

Can I use the restroom?

Please wait until the All Clear notification is sent, unless there's an urgent need, then coordinate quietly with the person in charge.

Will classes continue?

Yes. Instruction continues inside rooms unless a new directive is issued.

What if we have appointments or visitors arriving during a Hold?

If a Hold is in place, hallways and certain areas of campus must remain clear. This means visitors and appointments may not be able to reach your office or classroom. If possible, have a staff member call or message them to let them know there will be a delay. Visitors should wait in a safe nearby location until the Hold is lifted, or you may need to reschedule the appointment.

Our department has a back door. Can we use it during a Hold?

It depends. The purpose of a Hold is to keep the affected area clear. If your back door exits into that same hallway or area, it should not be used. If it leads to a completely separate hallway or outside area that is not impacted, it may be used if necessary.

Emergency Training Resources

Everyone has a part to play in creating a safe and prepared campus. You can help by:

  • Reviewing the emergency response actions.
  • Knowing the exits and assembly areas in every space you use.
  • Take all exercises seriously. Participating in drills and helping others stay calm and focused.
  • Reporting suspicious behavior or hazards to Campus Security.
  • Responding quickly and following directions during an alert or alarm.
  • Emergencies are often unpredictable, but preparation and practice help us stay ready and respond effectively.

View Emergency Training Resources