Emergency Response Guide
This page provides quick, easy-to-follow instructions for specific emergency situations. Use the drop downs below to learn what to do in different types of emergencies while on campus and access important phone numbers and addresses.
Emergency Numbers and Addresses
Security
- Campus Security (Main Campus): 360-992-2133
- Campus Security (CTC): 360-992-6133
- Campus Security (AMC): 360-992-6113
- WSU Vancouver Campus Police: 360-546-9001
Building Addresses
- Main Campus: 1933 Fort Vancouver Way, Vancouver
- CTC: 18700 SE Mill Plain Blvd., Vancouver
- AMC: 7000 Pioneer St., Ridgefield
- CCW: 14204 NE Salmon Creek Ave., Vancouver
College Contacts
- Environmental Health and Safety: 360-992-2965
- Facilities Services: 360-992-2336
- Health and Counseling Services: 360-992-2614
- Human Resources: 360-992-2105
- Information Technology Services: 360-992-2425
Campus Security vs. 911 — Who to Call?
In a life-threatening or urgent emergency, always call 911.
- Campus Security lines are for students, faculty, staff, and visitors to request help from on-campus responders during non-life-threatening situations such as minor injuries, property damage, or general safety concerns.
- 911 is the dispatch center for law enforcement, fire and rescue, and ambulance services. Dialing 911 from any campus phone will connect you directly. Use 911 if there is an immediate threat to life or safety.
Once 911 is called, also notify Campus Security, as staff may be able to assist first responders or provide aid until they arrive.
This page provides quick, easy-to-follow instructions for specific emergency situations. Use the drop downs below to learn what to do in different types of emergencies while on campus and access important phone numbers and addresses.
Standard Response Protocol (Overview)
Clark College uses the Standard Response Protocol (SRP) to help everyone on campus respond quickly and safely during emergencies. The SRP is based on four key actions: HOLD, LOCKDOWN, SHELTER, EVACUATE.
These actions use plain language and are used consistently across campus during drills and real emergencies. The SRP allows students, faculty, staff, and visitors to take appropriate action without delay, even if they're in different parts of campus or receive limited information.
Hold – In your room or Area. Clear the halls.
A Hold is called when there is a situation requiring people to remain in their rooms or areas in a building for short periods of time. For example, an altercation may require keeping hallways clear until it is resolved. A medical issue may require only one area to be cleared, with halls still open in case outside medical assistance is required. There may be a need for people who are not in a room to proceed to an area where they can remain safe and out of the way.
What to do during a hold
- Remain in your room or area.
- Clear the hallways. If you are in a hallway when Hold is called, calmly enter the nearest open room.
- Continue normal activities inside the room unless directed otherwise by your instructor or a new alert.
- Recover people from the hallway into your room/area.
- Close your classroom/office door (locking is not required unless told to do so).
- Account for students/participants as best you can; note anyone who arrived late or left prior to the Hold.
- Continue instruction/operations unless circumstances require pausing.
- Limit doorway traffic—avoid sending runners, restroom trips, or errands until the All Clear.
- Enter the nearest open room and follow the instructions of the person in charge.
- Stay in place until an All Clear is issued by Clark College authorities or emergency personnel.
What NOT to do during a hold
- Don't linger in hallways or attempt to "check it out".
- Don't self-evacuate unless instructed.
- Don't call security for updates (only call to report a new emergency).
- Don't spread rumors on group chats or social media.
FAQs
How long does a Hold last?
Usually brief, just long enough to address the issue and keep hallways clear. You'll get an All Clear when it ends.
Should I lock my door?
Not unless directed. A Hold generally uses closed doors without additional security measures.
Can I use the restroom?
Please wait until the All Clear notification is sent, unless there's an urgent need, then coordinate quietly with the person in charge.
Will classes continue?
Yes. Instruction continues inside rooms unless a new directive is issued.
What if we have appointments or visitors arriving during a Hold?
If a Hold is in place, hallways and certain areas of campus must remain clear. This means visitors and appointments may not be able to reach your office or classroom. If possible, have a staff member call or message them to let them know there will be a delay. Visitors should wait in a safe nearby location until the Hold is lifted, or you may need to reschedule the appointment.
Our department has a back door. Can we use it during a Hold?
It depends. The purpose of a Hold is to keep the affected area clear. If your back door exits into that same hallway or area, it should not be used. If it leads to a completely separate hallway or outside area that is not impacted, it may be used if necessary.
Lockdown — Locks, lights, out of sight
A Lockdown is used to limit a threat's access, or further access, to buildings and people. This action is taken when there is a threat or hazard on/near campus, either inside or outside. A Lockdown means securing yourself in a room or safe area, staying out of sight, and remaining silent until an official All Clear is given.
What to do during a lockdown
- Remain in your room or area. If in a hallway, move quickly into the nearest classroom or office.
- Close and lock the door. If it cannot lock, barricade with furniture or heavy objects.
- Move out of sight. Stay away from windows, doors, and sightlines.
- Turn off lights and silence electronic devices.
- Stay quiet! Do not draw attention.
- Do not open the door for anyone, even if they knock or claim authority.
- Prepare to evade or defend. Follow Run – Hide – Fight if the threat is imminent.
- Recover people from the hallway only if it is safe to do so.
- Lock or barricade doors. Use furniture, door wedges, or other available items.
- Turn off lights and close blinds. Make the room look empty from outside.
- Stay out of sight and remain quiet. Move people away from windows and doors.
- Silence electronic devices. Reduce noise and light distractions.
- Do not open doors until the All Clear is officially given.
- Be prepared to transition to Run – Hide – Fight if the threat breaches your area.
- Enter the nearest secure room and follow instructions from staff or faculty.
- Silence phones and stay hidden.
- Remain inside until an official All Clear is announced.
What NOT to do during a lockdown
- Do not open the door for anyone until the official All Clear is given.
- Do not linger in hallways or try to ‘check things out'.
- Do not call Security or 911 for updates (only call to report a new emergency or critical information).
- Do not leave your secure location until directed by authorities.
FAQs
What if you aren't in an office or classroom when Lockdown is called?
If you are outside:
- Enter the nearest building quickly if it is still safe to do so before doors are locked.
- If you cannot enter a building, move away from the threat area and leave campus if possible.
- If you cannot enter a building, move away from the threat area and leave campus if possible.
If you are in a hallway or lobby:
- Go into the nearest secure room immediately.
- If you cannot enter a room, hide quietly out of sight until it is safe.
- If you cannot hide, look for a safe way to exit the building and leave campus.
If you are in your car or a parking lot:
- If it is safe, drive away from campus immediately.
- If escape is not possible, stay in your vehicle, lock the doors, get low, and avoid drawing attention.
- If you do not have access to your vehicle, hide behind large objects like bushes, cars, trees etc. Wait until the All Clear or until there is a safe way to exit.
If you are driving to campus:
- Do not enter campus if a Lockdown is in progress.
- Turn around and leave the area until the All Clear is given.
- Check Clark College emergency notifications for updates before returning.
What is the purpose of a Lockdown?
To limit a threat's access or further access to buildings and people.
What if someone knocks on the door?
Do not open the door for anyone during a Lockdown. Law enforcement will identify themselves when it is safe. If you are unsure it is law enforcement or you are unable to confirm their identity, call 911. Dispatch can verify the officer's name and location before you open the door.
What if I'm outside or driving in?
Find safety immediately: enter a building, leave campus, or avoid arriving.
How long will a Lockdown last?
A Lockdown may last a few minutes or several hours, depending on the situation. Always remain in place until the official All Clear is given by Clark College authorities or emergency personnel.
Can I use my phone?
Silence your phone to avoid drawing attention. Use it only if:
- You need to call 911 with critical information, or
- You need to respond to official Clark College alerts.
Otherwise, avoid texting, calling, or posting to social media during the Lockdown.
Can I use the restroom?
Plan to stay in your room until the All Clear. Only leave to use the restroom if absolutely necessary and only if it is safe. When in doubt, wait until the Lockdown is lifted.
What is the difference between Lockdown and Run – Hide – Fight?
Lockdown is a campus-wide protective action used to limit a threat's access to people and spaces. It may be called for an active threat, but also for situations like police activity nearby where it is safest to stay secured indoors. Run – Hide – Fight, on the other hand, is personal survival guidance used only when you are directly confronted with an attacker. While both may involve hiding quietly and staying out of sight, Lockdown is a broad protective measure, whereas Run–Hide–Fight is an immediate, individual response.
Shelter — Hazard and Safety Strategy
Shelter is used when specific protective actions are needed based on a hazard or threat. The goal is to stay safe inside a secure area until the hazard passes, or it is safe to leave. Shelter may be called for events such as severe weather, earthquake, volcanic eruption, or hazardous materials release.
What to do during a shelter
- Use the appropriate shelter strategy for the hazard.
- Move indoors if outside, unless directed otherwise.
- Stay calm and follow instructions from faculty, staff, or emergency personnel.
- Stay in place until the All Clear is given.
- Guide students and others in using the correct sheltering method for the hazard.
- Account for individuals in your room or area.
- Provide reassurance and keep people calm while waiting for the All Clear.
- Move indoors quickly and follow the protective actions being used (e.g., drop and cover, seal the room, or move to an interior safe space).
- Follow directions from faculty, staff, or emergency personnel.
- Stay sheltered until the official All Clear is given.
- Evacuate to a safe area inside a building (for outdoor hazards such as severe weather).
- Drop, Cover, and Hold On (for earthquakes or volcanic eruption).
- Seal the room by shutting doors and windows and blocking gaps (for hazardous materials incidents).
What NOT to do during a shelter
- Do not leave your shelter area unless told it is safe.
- Do not use elevators during sheltering.
- Do not ignore the specific protective action announced (different hazards require different responses).
- Do not spread rumors or unverified information.
FAQs
When is Shelter used?
When staying in place and using a protective strategy is safer than moving or evacuating. This may include weather emergencies, earthquakes, or hazardous materials incidents.
How long will Shelter last?
It varies depending on the hazard. Stay sheltered until you receive the official All Clear.
What if I don't know which strategy to use?
Follow the instructions given in the emergency alert or by staff. If you're unsure, choose the safest option (move indoors, stay away from windows, and protect yourself until more information is available).
Evacuate — Go to the Emergency Assembly Area
Evacuation is used when it is safer to leave a building or area than to remain inside. It may be called for hazards such as a bomb threat, fire, hazardous materials spill, gas leak, or after an earthquake. The goal is to move people from danger to a safer location while keeping clear paths for emergency personnel.
What to do during an evacuation
- Bring personal items only if it is safe to do so. If possible, bring your phone.
- Proceed calmly to the nearest safe exit and follow instructions.
- If you are in a class, evacuate with your class; if not, evacuate individually.
- Stay with your group to help with accountability.
- Follow instructions from faculty, staff, or emergency personnel.
- Never use elevators.
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Go to your designated Emergency Assembly Area.
- o If that area is unsafe, move to another clear area at least 50 feet away from buildings.
- Keep streets, parking lots, fire lanes, hydrant areas, and walkways clear for emergency vehicles and personnel.
- Lead people to designated Emergency Assembly Areas.
- Faculty are responsible for accounting for their students at the Assembly Area.
- Supervisors are responsible for accounting for their staff.
- Report injuries, missing persons, or problems at your Assembly Area to an Emergency Building Coordinator (EBC), Security, or emergency personnel.
- Respect bodily autonomy. Ask "How can I help?" and follow the person's lead.
- Never take control of someone or separate them from their service animal, mobility device, or communication tools.
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Offer specific assistance options only if requested or safe:
- o Guiding someone who is blind by offering your arm, not taking theirs.
- o Giving clear descriptions of surroundings or barriers.
- o Using text, notes, or gestures to communicate with someone who is Deaf or hard of hearing.
- o Assisting someone downstairs only if it can be done safely for both people.
- o Helping direct someone to an Area of Rescue if stairwell evacuation is not possible, where emergency personnel can provide further help.
- Keep pathways clear for accessibility as you evacuate.
- Remain at your Emergency Assembly Area until the All Clear is given by Clark College authorities or emergency personnel.
- Do not re-enter buildings until officially directed.
- Share any information about injuries, hazards, or missing persons with Security or emergency responders.
What NOT to do during an evacuation
- Do not use elevators.
- Do not stop to gather personal belongings beyond what is safe and immediate.
- Do not block sidewalks, parking lots, fire lanes, or access routes for emergency vehicles.
- Do not re-enter a building until the official All Clear is given.
- Do not ignore instructions from emergency personnel or staff leading the evacuation.
- Do not take control of someone without consent, or separate them from their service animal, mobility device, or communication tools.
FAQs
When should I evacuate?
When alarms are activated, evacuation is announced, or it is clear that remaining inside poses a danger.
How will I know where to go?
Assembly Areas are designated for each building. If your assigned area is unsafe, move to a safe location at least 50 feet from buildings and stay clear of emergency vehicle access.
What if I have mobility or access needs?
Use your personal evacuation plan. If needed, move to an Area of Rescue where emergency personnel can assist. Communicate what support you want, if any.
Can I take personal belongings?
Only if it is safe and does not delay evacuation. Always bring your phone if possible so you can receive emergency updates.
How long will I need to stay outside?
Remain at the Assembly Area until the All Clear is given. The length of time depends on the situation.
Active Threat Situations
An active threat is an immediate and ongoing danger to the safety of individuals on campus. These events are unpredictable and evolve quickly — you may not know where the threat is or how many people are involved. Stay alert and be ready to act based on the circumstances around you.
Run–Hide–Fight is a survival strategy used during an active threat. It is not a sequence of steps. Each option is a decision based on your situation. You may need to switch between them as conditions change.
Run
If you can safely escape, RUN to a safe area away from the threat.
- Leave belongings behind.
- Encourage others to go with you, but do not delay if they refuse.
- Exit through anything available: doors, windows, emergency exits.
- Run in a zigzag pattern or use cover when possible.
- Keep your hands visible and follow law enforcement instructions.
- If running is no longer safe, transition to Hide or Fight.
Fight
- Commit fully and act aggressively.
- Improvise weapons from nearby objects (fire extinguisher, chairs, etc.).
- Target vulnerable areas.
- Distract or overwhelm the attacker.
- Work together if others are present.
- Transition to Run if escape becomes possible.
Helping Others
- Encourage others to act, but do not force them.
- Sometimes the best way to help is to leave and get help.
- Do not put yourself in additional danger trying to move someone.
- Respect bodily autonomy.
Report the Threat
- Call 911 immediately.
- Notify Clark College Security if possible.
- Provide your location and description of the threat.
- Stay on the line with dispatch.
When Law Enforcement Arrives
- Keep your hands visible.
- Drop anything you are carrying.
- Follow instructions immediately.
- Expect loud noises and rapid movement.
- Do not approach officers.
FAQs
How is Active Threat different from Lockdown?
Lockdown is a protective action ordered by the College to keep threats from accessing people and spaces. Run–Hide–Fight is an individual survival strategy used only when you are directly confronted by the threat.
What should I expect from law enforcement?
Police will move quickly toward the threat. Their first priority is to stop the attacker, not to assist the injured. Once the threat is neutralized, EMS will enter to provide medical aid.
What if the fire alarm sounds during an Active Threat?
Do not evacuate unless you see evidence of a fire or are directed by authorities. A bad actor may use the alarm to draw people into danger.
Why does 911 ask so many questions?
Dispatchers send help immediately, even while asking questions. The details you provide are relayed in real time to responders. Staying on the line helps them reach you faster and more safely.
Can I use my phone?
Silence it while hiding. Use it only to call 911 or Security with critical information, or to receive official alerts.
Fire Emergencies
Fire alarms or visible smoke/flames may require immediate evacuation of part or all of a building. Fires can spread quickly, so act immediately and safely.
Fire - Evacuate - Go to the Emergency Assembly Area
What to do during a fire
All Individuals
- Isolate a small fire if possible by closing (but not locking) doors.
- Leave the building by the nearest safe exit. Do not use elevators.
- Activate the fire alarm on your way out, if it has not already been pulled. Alert others not to enter the building. Ensure 911 and Campus Security are notified.
- Assist persons with access or functional needs as you are able. Do not delay evacuation, provide help only if it is safe to do so.
- Go to your Assembly Area. If unsafe, move to a clear area at least 50 feet away from buildings.
- Keep fire lanes, hydrant areas, and walkways clear for emergency vehicles.
- Follow instructions from Emergency Building Coordinators, Security, or college officials.
- Do not re-enter buildings until cleared by emergency personnel
Staff & Faculty
- Lead people to the nearest exit and direct them toward the designated Assembly Area.
- Account for students and others in your area.
- Report injuries, missing persons, or problems to an Emergency Building Coordinator, Security, or emergency personnel.
Minor Fires (if controllable and safe, like a small waste basket fire):
- Direct someone to call 911.
- Use an appropriate fire extinguisher if you are trained and it is safe to do so.
- Remember P–A–S–S: Pull the pin, Aim at the base of the flame, Squeeze the lever, Sweep side to side.
- Only attempt to extinguish a fire if you have a clear, safe exit at your back.
- If unsuccessful or conditions worsen, evacuate immediately.
If trapped:
- Signal from a window with clothing or an object.
- Stay low where the air is cleaner.
- Shout or make noise regularly to alert rescuers.
What NOT to do during a fire
- Do not use elevators during a fire evacuation.
- Do not re-enter the building until the official All Clear is given.
- Do not delay evacuation to collect belongings.
- Do not attempt to fight a fire if it puts you at risk or blocks your escape.
Fire and Life Safety Tips
- Know the location of emergency exits, extinguishers, and pull stations.
- Do not prop open fire doors or block exit corridors.
- Store flammables in approved containers/cabinets.
- Use only UL-approved electrical equipment and avoid overloading outlets. Extension cord use is limited to 30 days.
- Report any fire safety concerns or deficiencies to Facilities Services.
FAQs
Do I always evacuate when the fire alarm sounds?
You should always treat fire alarms as real and be ready to evacuate. However, consider the totality of the circumstances. If you are already under another protective action, such as Lockdown or Shelter, it may not be safe to leave your secure area. In rare cases, alarms and sprinklers may activate due to severe weather, system malfunctions, or building damage, and a bad actor could pull an alarm to draw people out. Unless you see clear signs of fire or are directed by emergency personnel, remain in your protective action until it is safe to evacuate.
Where should I go after evacuating?
Proceed to your building's designated Assembly Area. If unsafe, move to a clear area at least 50 feet away from buildings.
Can I use a fire extinguisher?
Yes, if the fire is small and you are trained, but always make sure you have a clear exit route behind you. Remember P-A-S-S when operating a fire extinguisher: Pull the pin, Aim at the base of the fire, Squeeze the handle, and Sweep side to side.
Earthquake, Volcano, Severe Weather
Earthquake, Volcano, Severe Weather - Shelter, Evacuate - Go to the Emergency Assembly Area, Take protective actions
What to do during an earthquake
Before an Earthquake
- Make a home and work emergency plan.
- Keep a "Go Kit" with food, water, flashlight, medications, and other essentials.
- Learn more at ready.gov .
During an Earthquake — Drop, Cover, and Hold On
- During shaking: Drop to the ground, take Cover under sturdy furniture, and Hold On until the shaking stops.
- Move away from windows, glass, and heavy objects that may fall.
- If outdoors, move to an open area away from buildings, trees, and power lines.
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If in a Crowded Public Place
- Move away from objects that could fall.
- Take cover under sturdy furniture if available.
- Do not rush to exits — remain calm.
- Use stairs, not elevators.
After an Earthquake
- Check yourself for injuries, then calmly evacuate using the nearest safe exit.
- Be alert for aftershocks, debris, broken glass, and gas leaks.
- Go to your Assembly Area and stay clear of buildings, trees, and power lines.
- Assist others in evacuating or to an Area of Rescue, if safe to do so.
- Report injuries or hazards to Emergency Building Coordinators, Security, or emergency responders.
- Do not re-enter buildings until cleared by emergency personnel.
What to do during an volcanic eruption
- Shelter indoors until ash fallout subsides.
- Close windows and exterior doors.
- Cover your nose and mouth with a handkerchief, mask, or cloth to avoid breathing ash.
- Follow instructions from the mass notification system, College officials, or emergency personnel.
What to do during severe weather (e.g. tornado, high winds)
- If indoors: move away from windows, exterior doors, and hallways. Seek shelter in an interior room or under a desk or table on the lowest floor.
- If outdoors and unable to get inside: lie flat in a ditch or low area. Protect your head and neck.
- Stay away from trees, poles, or power lines that may be energized.
- Remain sheltered until the All Clear is given.
Faculty/Staff Note
- Encourage students and visitors to stay calm and take protective action.
- If evacuation is required, report any injuries, damage, or hazards to Emergency Building Coordinators, Campus Security or emergency personnel.
What NOT to do
- Do not run outside during an earthquake; falling debris can be more dangerous than shaking.
- Do not use elevators during or immediately after earthquakes or severe weather.
- Do not return to damaged buildings until cleared by authorities.
- Do not assume the end of shaking or the storm means it is safe. Wait for official instructions.
FAQs
Why "Drop, Cover, and Hold On" instead of running outside?
Most earthquake injuries are caused by falling objects, not collapsed buildings. Staying inside and taking cover is usually safer than trying to escape while the ground is shaking.
What should I expect after an earthquake?
Aftershocks are common and may not occur immediately. They can happen hours, days, weeks, or even months after the initial quake. Stay alert for falling debris, broken glass, and gas leaks. Follow evacuation directions and remain at least 50 feet away from buildings until they are declared safe.
What if I have breathing issues during volcanic ashfall?
Use a mask, scarf, or cloth to cover your nose and mouth. Stay indoors until conditions improve.
Why avoid windows and exterior doors during severe weather or a tornado?
Windows and exterior doors can shatter or fail under high winds, sending dangerous debris inside. Interior rooms and hallways, away from glass and outside walls, provide safer protection. Stay low and protect your head and neck.
Hazardous Materials or Airborne Chemical Release
Hazardous Materials or Airborne Chemical Release - Shelter, Evacuate - Go to the Emergency Assembly Area, Take protective actions
The Airborne Chemical Release section refers to an airborne chemical release caused by a natural disaster or an industrial incident. This kind of incident may require "shelter in place" actions.
Hazardous Material Spill or Release on Campus Property
All Individuals
- Evacuate the building/area immediately and alert others.
- If indoors, close doors to help contain the spill or release.
- Pull the fire alarm if there is imminent danger (fire, explosion, injuries).
- Call 911 and Campus Security once you are in a safe location.
- Move at least 500 feet upwind from the affected area; keep roads and walkways clear for emergency responders.
- Do not return until emergency personnel or College officials declare the area safe.
Faculty/Staff
- Assist with directing students and visitors to evacuate calmly.
- Report known hazards, spills, or exposure concerns to Campus Security and Environmental Health & Safety.
- If safe to do so, cover storm and floor drains to reduce spread.
Airborne Chemical Release
All Individuals
- Immediately move indoors.
- Close all exterior doors and windows.
- Cover your mouth and nose with fabric if needed.
- Stay inside until an official All Clear is given.
Faculty/Staff Note
- Contact Facilities Services to shut down building ventilation if not already done.
- Provide reassurance and direct others to remain sheltered until instructed otherwise.
What to do during Minor (non-hazardous) spills
A minor spill is defined as one that can be cleaned up by one person in one hour.
- Wear appropriate personal protective equipment to prevent any contact, including inhalation.
- Contain the spill using appropriate equipment and absorbents.
- Dispose of contaminants through the College hazardous waste disposal contractor.
- If safe to do so, cover storm and floor drains to reduce spread.
- Report the spill and cleanup activity to Environmental Health & Safety.
What NOT to do
- Do not attempt to clean up hazardous or unknown spills unless you are trained and authorized.
- Do not ignore a spill, fumes, or unusual odors. Report them immediately.
- Do not re-enter the area until emergency responders or College officials say it is safe.
- Do not block exits, hallways, or access routes for emergency responders.
- Do not tamper with ventilation systems or attempt to "air out" a spill area.
FAQs
What if I don't know whether a spill is hazardous?
Always treat it as hazardous until confirmed otherwise. Evacuate, report to Security, and let trained personnel evaluate.
Should I try to cover a spill with paper towels or other materials?
No. Untrained cleanup can spread contamination or cause injury. Only trained personnel should attempt cleanup.
What if I was exposed to a chemical?
Move to fresh air or rinse affected skin with water. Seek medical assistance immediately and inform emergency responders what you were exposed to.
Why do we evacuate upwind from a spill?
Many chemicals produce fumes or vapors that travel with the wind. Moving upwind reduces risk of inhalation.
Medical Emergencies and Health Resources
Medical Emergencies and Health Resources - Hold - In your room or Area.
A person in crisis may or may not appear with signs of crisis. A person in crisis may share that they have feelings of extreme anxiety, fear, sadness or depression, agitation, or expressions of suicidal thoughts or plans. A psychological crisis can also include an individual that is threatening harm to him/herself, others.
What to do for serious injuries or life-threatening conditions
-
Call 911. Be ready to provide:
- Your location (building and room number, parking lot etc.)
- The nature of the injury
- Condition of the injured person(s)
- Notify Campus Security so they can direct emergency responders.
- Attend to the injured only if safe. Do not move the injured person unless they are in immediate danger.
- Use CPR, AED, or first aid if you are trained and able.
- Stay with the person until help arrives and provide all information to responders.
- Campus Security will meet emergency responders and direct them to the injured person.
AED (Automated External Defibrillator) Locations
Available in most major buildings. Know the nearest location in your area:
- AA-2 Health Science Center
- Baird Administration Building
- Joan Stout Hall
- Facilities Services
- O'Connell Sports Center
- Frost Arts Center
- Scarpelli Hall
- Gaiser Hall
- STEM Building
- Hanna Hall
- T-Building
- Clark College at WSU Vancouver
- Columbia Tech Center (3).
Additional installations may be added.
For specific locations in each building, check out our Customizable Map. In the Emergency and Safety section, you can find locations of our AEDs assembly areas, emergency phones and Security.
First Aid Kits
First aid kits are available in all office locations and vocational areas on the main campus. Employees should familiarize themselves with the nearest first aid kit.
Bloodborne Pathogens
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For any bloodborne pathogen exposures, including needles or spills,
contact Facilities Services.
- If you are trained and able to assist, follow cleanup procedures from your training and prevent any additional exposure until Facilities Services personnel arrive.
- If you experience a needle stick, contact Environmental Health and Safety immediately.
Communicable and Infectious Disease
Infectious Disease Policy 521.035 is intended to provide guidance to the College community in the event of a communicable disease outbreak. The Infectious Disease Policy establishes a uniform notification and action procedure to prevent and/or limit a significant outbreak at Clark College.
Mental Health & Crisis Support
Counseling Services
- Free and confidential counseling is available to students with academic, career, or personal concerns.
- Call 360-992-2614 for more information.
- Or visit the Counseling and Health Center's webpage for more information
The CARE Team
- Faculty, staff, students, and visitors can report unusual or concerning behavior using the online CARE Report Form.
- Even if it does not seem like an immediate threat, it is important to share concerns.
- For immediate danger, call 911 and notify Campus Security.
-
Visit the CARE Team's webpage for more information.
- You can find the CARE's report form on the Report a Concern page.
Mental health or psychological crisis
- Call Campus Security if someone appears to be in crisis or a danger to themselves or others. Don't try to handle the situation on your own.
- Contact Clark College Counseling Services 360-992-2614; or the Clark County Mental Health Crisis Line 800-626-8137; or call/text the Suicide & Crisis Lifeline, 988.
- Crisis Text Line, Text: "HOME" to 741741
- For urgent mental health situations, where there is a fear or alarm for the individual or others' life safety, call 911 first.
Bomb Threat or Suspicious Package
If a bomb threat is received call 911 or Campus Security. Emergency personnel will decide whether to evacuate the building.
A fillable/downloadable worksheet is available to record critical information if you receive a threat call.
Download Bomb Threat Worksheet
Bomb Threat or Suspicious Package - Evacuate - Go to the Emergency Assembly Area
What to do if you receive a Threat call
- Stay calm and keep the caller on the line as long as possible.
-
Try to gather information:
- When will the bomb go off?
- Where is it located?
- What kind of bomb is it?
- What does it look like?
- Why was it placed?
- Note the caller's voice, accent, age, sex, speech patterns, and background noises.
- Write down the exact wording of the threat.
- After the call ends, immediately contact 911 and then Campus Security.
- Do not use radios or cell phones near suspected devices.
Recognizing Suspicious Packages or Mail
- Excessive postage, stains, discoloration, or strange odors.
- Excessive weight, lopsided or uneven shape.
- Protruding wires, aluminum foil, or unusual security material (string, tape, etc.).
- Ticking sounds.
- Unusual markings such as "Confidential" or "Personal."
- Return address that doesn't match the postmark city or state.
If you encounter a suspicious package:
- Do not touch or move it.
- Call 911 and Campus Security immediately.
What NOT to do
- Do not attempt to clean up hazardous or unknown spills unless you are trained and authorized.
- Do not ignore a spill, fumes, or unusual odors. Report them immediately.
- Do not re-enter the area until emergency responders or College officials say it is safe.
- Do not block exits, hallways, or access routes for emergency responders.
- Do not tamper with ventilation systems or attempt to "air out" a spill area.
FAQs
What should I do if I recognize the caller's voice?
Make note of who it sounds like and provide that to authorities.
Why shouldn't I use a cell phone or radio near a suspicious package?
Electronic signals could potentially trigger some devices.
If the caller hangs up quickly, what should I do?
Call 911 and Campus Security immediately with any details you remember.
How will evacuation be decided?
Only emergency personnel will determine whether to evacuate based on the threat assessment.
What should I do if I receive a suspicious package in my office?
Do not open or move it. Clear the area and call Campus Security and 911 right away.
What if I accidentally open a package and discover something suspicious?
Remain calm. Place the package down and avoid handling it further. Wash your hands with soap and water. Do not attempt to clean up or spread the material. Call 911 and Campus Security immediately and follow their instructions. Keep others away from the area until help arrives.
Facilities Emergency or Utility Failure
Monday-Friday 8 a.m.-5 p.m. Call Facilities Services to report facilities-related problems or to request assistance.
After 5 p.m., on holidays and weekends, call Campus Security.
Facilities Emergency or Utility Failure
What to do
Utility issues:
- Call Facilities Services to report utility disruptions or failures.
- Follow directions from Facilities Services, Campus Security, or emergency responders.
- Do not attempt to repair systems on your own.
- Facilities Services will keep the College community informed of the duration of utility outages. During an extended utility outage, it may become necessary to cancel classes, suspend operations, and vacate buildings. For further information see Administrative Procedure 515.005 (College Closure) .
Gas Leak:
- Alert others to evacuate the area immediately.
- From a safe distance, call Facilities and 911.
- Do not use phones or electronic devices near the leak.
- Turn off electrical equipment if time allows.
- Do not re-enter until cleared by a Clark College official or emergency responders.
Electrical Outage:
- Call Facilities Services to report outages or malfunctions.
- Turn off equipment and unplug devices.
- Vacate poorly lit areas during a building or College-wide electrical outage. The emergency lighting system is effective for 15-30 minutes.
- Check elevators to determine if people are trapped and report any issues to Campus Security.
Elevator Emergency:
All College elevators are equipped with emergency telephones.
- Call Facilities Services to report elevators in need of repair.
- Call Campus Security for elevator emergency assistance.
- Call 911 to respond to an elevator emergency if Campus Security cannot be reached.
- Do not attempt to force open doors.
- Do not use elevators in case of fire, explosions, or earthquakes to avoid entrapment.
Water Leak or Flooding:
- Call Facilities Services to report leaks or plumbing failure.
- Turn off electrical equipment and cover or relocate equipment, materials, and supplies to minimize water damage.
- Turn off the water supply valve if the location is known.
Technology/Communications Outages
- Call IT Services for phone, computer, or data system failures.
- During extended outages, important updates may be provided by alternate means (Campus Security, College website, or emergency notification system).
Faculty/Staff Notes
- Ensure students and visitors are guided safely out of impacted areas.
- Communicate disruptions to supervisors and follow department contingency procedures.
FAQs
What happens if the power doesn't come back quickly?
Classes and operations may be suspended if an outage lasts beyond the emergency lighting system. Updates will be provided through official college communication channels.
How will I receive updates during a utility outage?
Facilities Services and Campus Security will provide updates through email, emergency notification systems, or direct communication.
What if I smell gas but don't see a leak?
Treat it as an active leak. Evacuate the area, move to safety, and report it immediately. Do not use phones, light switches, or electrical equipment near the smell.
What if I am trapped in an elevator?
Stay calm, use the emergency phone inside the elevator to call for help, and wait for assistance. Do not attempt to exit the elevator on your own.
What if IT systems are down during an emergency?
Critical updates will be provided through alternate channels, such as Campus Security, supervisors, or the emergency notification system.
Campus Safety and Reporting
Campus Safety and Reporting
What to do
Disruptive Person(s)
If a class, College function, or office is disrupted, ask the individual(s) to leave.
- Do not confront the person unless you feel safe doing so.
- If the situation escalates or becomes threatening, call Campus Security or 911.
- If confrontation occurs, maneuver to obtain a safe exit from the area.
Violent or Criminal Behavior
If you observe a criminal act or a suspicious person on campus:
- Immediately call Campus Security or 911
-
Be ready to describe:
- The location
- What is happening
- The appearance and behavior of the person involved (physical description, height, weight, clothing, direction of travel)
If you are a victim or witness to an on-campus offense:
- Report it to Campus Security.
-
Be ready to describe:
- The location
- What is happening
- The appearance and behavior of the person involved (physical description, height, weight, clothing, direction of travel)
Faculty, staff and students are asked to make the College a safer place by being alert to suspicious activities and promptly reporting them to Campus Security.
Bias-based incidents, Title IX, or discrimination
Clark College prohibits bias-based expression. Anyone who witnesses, becomes aware of, or is subject to bias-based expression should report it right away.
Reporting options include:
-
Campus Security:
- Main Campus: 360-992-2133
- CTC: 360-992-6133
- AMC: 360-992-6113
- Office of Diversity, Equity & Inclusion: 360-992-2292 or diversity@clark.edu
- Online Reporting System: Please note this is not an anonymous reporting system.
When reporting, provide as much detail as possible. Callers are encouraged
to say: "I want to report a bias-based incident." This will help the College understand
the nature of the report and respond appropriately.
Title IX
Title IX promotes equal opportunity by ensuring that no person is subjected to discrimination on the basis of sex under any educational program or activity receiving federal financial assistance. Clark College must respond promptly and effectively to sexual harassment, including sexual violence, that creates a hostile environment.
Title IX applies to anyone, regardless of gender, who believes they:
- Were excluded from participation,
- Were denied benefits of, or
- Were subjected to discrimination under any education program or activity on the basis of sex.
The law covers students, staff, faculty, and visitors. However, Title IX only applies to discrimination or harassment that occurs within the United States.
Reporting Title IX Concerns
- Reports can be made online, or directly to the Title IX Coordinator or Deputy Title IX Coordinators.
- Reports may also be given to the Security & Safety Department. These will be shared with the Title IX Coordinator and relevant College administrators for investigation and follow-up.
- If the individual who caused harm is a student, you may request action through the College's student conduct process.
- If you wish to make a police report immediately following an assault, dial 911.
FAQs
Can I report anonymously?
In some cases, yes. Whether you can remain anonymous depends on the reporting channel used and the type of incident being reported. If anonymity is not possible, Security or the appropriate office will let you know so you can decide how to proceed.
What happens after I make a report?
Security or the appropriate office will review the information, begin any needed response immediately, and connect with other departments or outside agencies if necessary. In some cases, follow-up questions may be asked to clarify details.
Will I get in trouble for making a report that turns out to be unfounded?
What if I'm not sure an incident is "serious enough" to report?
Security Services and Support
Monday-Friday 8 a.m.-5 p.m. Call Facilities Services to report facilities-related problems or to request assistance.
After 5 p.m., on holidays and weekends, call Campus Security.
Security Services and Support
Safe Escorts and Restraining Orders
In the event that a student, faculty or staff member feels uncertain about walking to and from campus to their vehicle or within campus grounds, Campus Safety and Security personnel will provide safe escort services. Campus Security can assist with enforcement of restraining orders. Contact campus Safety and Security any time of day at 360-992-2133.
Domestic Violence and Stalking
Victims of domestic violence or stalking may contact the Director of Campus Security for assistance with personal safety.
Civil Disturbance or Demonstration
A student demonstration is not considered disruptive unless one or more of the following conditions occur:
- Interference with normal operation of the College.
- Prevention of access to offices, buildings, or other College facilities.
- Property damage and/or criminal activity.
If a demonstration blocks access to College facilities or interferes with operations, Campus Security or College officials will ask demonstrators to stop. If they refuse, they may be subject to disciplinary action, trespassing, or intervention by law enforcement.
See Admin Procedures 510.090 (Use of College Facilities, Property and Grounds for First Amendment Activities) for more information: Review Policy .
Crime Prevention on Campus
Most theft and other crimes are "crimes of opportunity" and not typically planned. Tips to reduce your risk:
- Keep valuables (backpacks, purses, wallets, keys, electronics) with you or locked in a secure place.
- Do not leave items unattended, even briefly.
- Stay aware of your surroundings when walking between buildings or across campus.
- If you feel unsafe, call Security for a Safe Escort.
- If you see something concerning, say something. Report suspicious people, situations, or items.
- Don't assume someone else will report an issue, take action.
- Secure your college Corekey/electronic key card and notify Security immediately if it is lost or stolen.
- Do not share your Corekey or electronic keycard with others. Security must verify all access requests.
Clery Act Information
Clark College publishes an Annual Security and Fire Safety Report and maintains a Daily Crime Log to keep the community informed of campus safety. These are available on the Security and Safety Webpage.
See below for direct links:
Emergency Training Resources
Everyone has a part to play in creating a safe and prepared campus. You can help by:
- Reviewing the emergency response actions.
- Knowing the exits and assembly areas in every space you use.
- Take all exercises seriously. Participating in drills and helping others stay calm and focused.
- Reporting suspicious behavior or hazards to Campus Security.
- Responding quickly and following directions during an alert or alarm.
- Emergencies are often unpredictable, but preparation and practice help us stay ready and respond effectively.