Set Up Okta Security: Mobile Authenticator

Modified on: Tue, Jun 10 2025 10:27 AM

Summary:

Configuration steps for setting up Multi-Factor Authentication (MFA) using a mobile device with an authenticator app.

If you have Okta Verify installed on your mobile device, the following steps are not required.”

Table of Contents:

First-time self-service setup

  1. Prepare the Mobile Authenticator App on a mobile device:

    You must pick only one app listed below:

  2. Type https://clark.okta.com and set up your Security Methods.
  3. Enter your Clark login (email address and password).
    • If you see this prompt, click on "Cancel" and proceed.
      Windows Security login prompt for accessing a Clark College site via Okta. Fields for username and password, with domain set to CLARK. Includes "OK" and "Cancel" buttons.
    • You should see this new prompt now and log in.
      Clark College sign-in page with username and password fields, a "Keep me signed in" checkbox, a "Sign in" button, and links for password help and account unlock.
  4. Configure MFA authenticator App:
    • Click Set Up
      Clark College setup page prompting the user to configure Google Authenticator. Includes a "Set up" button and a "Back to sign in" link.
  5. Once the mobile app has been installed, select "Add New Account".

    1. With your mobile device, scan the QR code from your computer browser.
    2. Click next in your computer browser.
      Clark College setup screen for Google Authenticator with instructions to scan a QR code. Includes "Next," "Return to authenticator list," and "Back to sign in" options.
  6. Verify code
    • Get the code from your mobile phone for this account.
    • Enter the code in the browser window and click Verify.
      Clark College setup screen for Google Authenticator prompting the user to enter a code from the app. Includes "Verify," "Return to authenticator list," and "Back to sign in" options.
  7. You have completed the process for adding a mobile authenticator.

 

Manually Add Mobile Authenticator

If you would like to add Mobile Authenticator to an existing account.

  1. From your My Apps screen, click on the down-arrow next to your name on the upper right corner of the screen.
    Pop up menu with a down arrow that shows your name and Clark College
  2. Click on Settings.
    Pop-up menu that shows options for Settings, Preferences Recent Activity, and Sign out
  3. Under "Security Methods". Clark IT highly recommends Okta Verify.
    • Click on Set up for Google Authenticator.
      Even though it says Google Authenticator, other authenticator apps will work the same.
      Okta security methods management screen showing options to set up or manage methods like Password, Okta Verify, Security Key, Google Authenticator (highlighted), and YubiKey.
  4. Prepare the Mobile Authenticator App on a mobile device:

    You must pick only one app listed below:

  5. Configure MFA authenticator App:
    • Click Set Up
      Clark College setup page prompting the user to configure Google Authenticator. Includes a "Set up" button and a "Back to sign in" link.
  6. Once the mobile app has been installed, select "Add New Account".

    1. With your mobile device, scan the QR code from your computer browser.
    2. Click next in your computer browser.
      Clark College setup screen for Google Authenticator with instructions to scan a QR code. Includes "Next," "Return to authenticator list," and "Back to sign in" options.
  7. Verify code
    • Get the code from your mobile phone for this account.
    • Enter the code in the browser window and click Verify.
      Clark College setup screen for Google Authenticator prompting the user to enter a code from the app. Includes "Verify," "Return to authenticator list," and "Back to sign in" options.
  8. You have completed the process for adding a mobile authenticator.