Faculty Support and Resources
Canvas and eLearning Technologies Professional Development for Faculty
Training and instructional design related to the use of instructional technologies is available through the eLearning department. For more information, contact eLearning representative, Kathy Chatfield, at firstname.lastname@example.org.
Regularly scheduled workshops include synchronous and asynchronous sessions on topics including Canvas, teaching strategies for online and hybrid and remote modalities, applying Quality Matters standards to course design, and other topics relevant to effective use of instructional technology and improving the online teaching and learning experience. If you are just getting started with professional development at Clark College, begin with the eLearning 101 workshop at the Registration link below.
Quality Matters at Clark College
Clark College is committed to meeting Quality Matters standards for its online and hybrid courses. The college has invested significant resources to develop certified QM trainers to ensure highly trained faculty and to implement the standards for the benefit of the students through the course design. The Quality Matters program supports the college's commitment to excellence in teaching. For more information see our Quality Matters page.
eLearning Instructional Design Support for Faculty
Since 2006, the eLearning Instructional Design team at Clark College has provided training, guidance, and mentorship to Clark College faculty and staff focused on quality course design, development, and teaching across modalities, including effective use of instructional technology and strategies for alignment, outcomes, and assessment.
eLearning Instructional Design Team Mission
- Our focus is quality course design, development, and teaching.
- We support all modalities of learning including online, remote teaching, hybrid, web-enhanced, and face-to-face classrooms.
- We specialize in the effective and purposeful use of instructional technologies.
- We emphasize course design and teaching practices aligned with the Quality Matters rubric standards.
- We strive to stay current in the research with best practices for online design, curriculum development, instructional technologies, and effective teaching.
- As we project into the future, we study Clark College eLearning statistics and work to align our training with the results of these findings.
Email the eLearning Instructional Design team with questions or to schedule appointments.
Canvas and Academic Technology Support
Faculty may reference the Academic Technology Resources shell in your Canvas account or directly contact Academic Technology by emailing email@example.com on topics such as the following:
- Technical issues with Canvas (or file a ticket 24/7/365 by clicking Help and Report a Problem on the Canvas site)
- Canvas user accounts, enrollments, and specialized Canvas shells for organizations and/or departments
- Canvas Apps or LTI's, integrations, features information and support
- Multimedia production facilities and equipment for faculty using Canvas
- Academic Technology's private streaming cloud service for instructional video and audio files
- Zoom Cloud Video Meeting information and support
- Panopto lecture capture information and support
- EvaluationKit information and support
- Respondus products support and licensing
Faculty should direct students with Canvas issues to the online Canvas ticket system accessed via the Help link on the Clark College Canvas site. Students, faculty, and staff may also be directed to the TechHub in Cannell Library for on-campus support, via phone, or via email.
Faculty also have additional information and resources here:
- Information including the Online Faculty Planner, step-by-step directions for common Canvas workflows.
- Canvas Quick Draw directions to set up a quick face-to-face course site.
- Canvas integrated ticket system, accessible via the Help menu and Report a Problem.
- Smart Penguin for Canvas tutorials for all users, Test Taking Tips page, posts about how to prevent issues, and resources for you and your students.
- Smart Penguin Twitter feed for Canvas events, outages, and online user information alerts.
NOTE: Specific dates for important academic technology activities are available on our Online Faculty Planner.