Refund Policies

Students who officially withdraw through the Enrollment Services office may receive a refund of tuition and certain fees according to the following schedules:

For classes that begin the first week of the term and last at least eight weeks:

100% – If the withdrawal occurs before the sixth instructional day of the term. Withdrawal requests received in the Enrollment Services office by close of business on the deadline day will receive a 100% refund. Students may withdraw online through MyClark@ctcLink.

100% – If the class begins on the first Saturday of the term and withdrawal occurs no later than the close of business on Monday of the second week of the term.

50% – If the withdrawal occurs between the sixth business day (excludes Saturday and Sunday), and the 20th calendar day of the term (includes Saturday and Sunday).

0% – If the withdrawal occurs after the 20th calendar day.

For classes that do not begin the first week of the term, last fewer than eight weeks, but have more than five class sessions:

100% – If the withdrawal occurs before the second class session.

50% – If the withdrawal occurs after the second class session but before the fourth class session.

For classes with a total of five class sessions:

100% – If the withdrawal occurs before the second class session.

50% - If the withdrawal occurs after the second class session but before the third class session.

For classes with a total of three or four class sessions:

100% – If the withdrawal occurs before the first class session.

50% – If the withdrawal occurs after the first class session but before the second class session.

0% – All other cases.

For classes with one or two class session(s):

100% – If the withdrawal occurs before first class session.

0% – All others

Refund Policy Additional Information:

There is an automatic 100% refund for classes that are canceled by the College.
Refunds for students receiving federal Title IV financial aid will be made in accordance with the Federal Return of Title IV Funds Policy. Students receiving institutional aid will be subject to the Clark College Refund Policy as well. Any aid that is not earned must be returned to its source.
Payments made with credit cards will be credited back to the card account within approximately 10 business days.
Payments made with cash will be reimbursed by check to be mailed within five working days.
Payments made by check/money order will be reimbursed by check to be mailed four weeks after the date of payment. Amounts of reimbursement are established by the refund policy, refund amounts of $1.00 or less are retained by the college.
Payments made by a sponsoring agency are reimbursed directly to that agency.
Students who believe extenuating circumstances justify an exemption to the policy may complete an Exception Request Form with the Enrollment Services office. Exceptions may be granted for documented medical reasons, death in the immediate family, or active duty military. Deadlines apply, please contact Enrollment Services for more information.

Deadline exceptions and refunds may be granted on the student’s behalf or by student request in the event of a natural disaster, catastrophe or other event outside of the control of the college and the student that prevents completion of scheduled coursework. If such an incident occurs the college will contact affected students to provide additional information, tuition refunds or other applicable resolutions.

Return to Title IV Policy

The Return to Title IV Policy is effective if a student unofficially or officially withdraws from all credits. Students who remain enrolled through at least 60 percent of the payment period (quarter) are considered to have earned 100 percent of the aid received and will not owe a repayment of federal Title IV funds. If a student completes at least one course, they will be subject to the Satisfactory Academic Progress Policy, rather than the Federal Return of Title IV Funds Policy.

A student's withdrawal date is one of the following:
1. The date the student began the institution's withdrawal process by notifying the institution, in writing of intent to withdraw.
2. The midpoint of the quarter for a student who leaves without notifying the institution.
3. The student's last date of attendance at a documented academically related activity.
Funds are returned to the following sources in order of priority, as established by Congress:
1. Unsubsidized Federal Direct Student Loan.
2. Subsidized Federal Direct Student Loan.
3. Federal Direct PLUS Loan.
4. Federal Pell Grants.
5. Federal SEOG.
6. Other Federal State, Private or institutional financial assistance.
There are six basic steps to the formula for calculating the amount of funds that must be returned to the Title IV programs:
1. Determine date of withdrawal and percentage of payment period attended by the student.
2. Calculate amount of Title IV aid earned by the student.
3. Compare amount earned and amounts disbursed to determine amount unearned.
4. Determine late disbursement if amount earned is greater than amount disbursed.
5. Determine amount of Title IV aid must be returned if amount earned is less than amount disbursed.
6. Calculate portion of funds to be returned by institution and student.

Both Clark College and the student have specific responsibilities under this policy. Students who owe a repayment will have 45 days to pay their debt in full or make arrangements to pay their debt. If, within 45 days, the student fails to pay in full or make arrangements to pay, the debt will be referred to ED Debt Resolution Services (https://myeddebt.ed.gov/borrower/#/home). Students who fail to comply with the terms of their agreement to repay will immediately become ineligible for Title IV funds.

Additional financial aid repayment and refund information.