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Instructure/Canvas Cybersecurity Incident Update - May 12, 2026

Instructure is providing details about the Canvas incident on their website. Please follow the link below for the most current information.

Canvas Incident Update

Instructure/Canvas Cybersecurity Incident Update - May 9, 2026

Following is an update regarding the recent cybersecurity incident involving Canvas, the platform used for courses at Clark College. 

Current Status

Canvas is currently available and operational. The issue originated within Instructure (the vendor that operates Canvas), but Clark College systems (email, network, and internal databases) have not been affected. 

What We Know

Instructure has confirmed that an unauthorized party accessed data in their environment. The data may include: 

Instructure has stated that passwords, Social Security numbers, financial information, and dates of birth were not involved. Clark College has been notified that we were impacted; however, detailed, user level information is still being investigated by Instructure. 

Clearing Up Misinformation

You may see claims online about the size of the incident or the type of data involved. Some of this information is unverified or based on threat of actor claims. We are relying on confirmed updates from Canvas and higher education partners, and we will share additional information with you as it becomes available. 

We Recommend 

Being cautious of unexpected emails or messages, especially those referencing Canvas. 
Not clicking suspicious links or attachments. 
Reporting anything unusual to the college. 
 
Please do not respond to emails requesting payment regarding Canvas as they are a scam. Instead, report them to phishing@clark.edu

Need Help or Have Concerns? 

If you have questions or notice suspicious activity, contact the IT Help Desk by submitting a support request ticket or emailing helpdesk@clark.edu

Moving Forward

Clark College IT is actively monitoring the situation and coordinating with Instructure and statewide partners. We will continue to provide updates as more verified information becomes available. 

FAQs

Was my information taken?

Instructure has confirmed that an unauthorized third party obtained data from our college’s Canvas environment but at this time we do not know whose information was obtained. Instructure has not yet provided the exact data elements or affected user count for our college. As soon as we have specific information for our college, we will share it with the affected community.

Do I need to change my Canvas password?

Based on current information, there is no indication that passwords were involved. Canvas single sign-on does not provide Canvas with your password — you sign in to Canvas using your Clark College account through our secure single sign-on. There is no need to reset your password as a result of this incident. 

As always, normal good practice applies: Change your password if you have any other reason to believe your account may have been compromised.

 Is Canvas safe to use?

Canvas is operating normally. Instructure has reported addressing the underlying vulnerability and deploying additional protections across its platform. EDUCAUSE has issued sector guidance saying no specific institutional remediation appears required at this time. You can continue using Canvas for your coursework.

Were my Canvas messages or course content involved?

Instructure has stated publicly that user-to-user Canvas messages were potentially involved across the broader incident. Instructure has not yet confirmed whether messages from our college’s Canvas environment were specifically involved. We are asking Instructure for that information and will share it when received. Course content (assignments, files, grades) has not been described by Instructure as involved.

Will I get credit monitoring or identity-protection services?

At this time, Instructure has reported no indication that passwords, dates of birth, government identifiers, or financial account information were involved. Because those data types have not been identified, credit monitoring may not be applicable based on the information currently available. We are waiting for Instructure to provide tenant-specific details about exact data elements and affected users. If Instructure or Clark College determines that identity-protection resources are appropriate, we will share that information.

Why am I just hearing about this now?

Instructure publicly disclosed the incident on May 1, 2026. Clark College received tenant-specific confirmation that our Canvas environment was affected on May 7, 2026. We are sharing the information as we are able rather than communicating based on news reports or speculation.

What should I do now?

There is no specific action required of you inside Canvas. As good general practice: Be alert to unexpected emails, texts, or calls that request personal information or that direct you to log in through unfamiliar links. Don’t click suspicious links; instead, contact phishing@clark.edu if anything looks off. If you sign in to other websites using the same email address, make sure you have strong, unique passwords on those accounts and consider enabling multi-factor authentication.

 


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