Faculty Resources

Canvas and eLearning Technologies Workshops for Faculty

Training and instructional design related to the use of instructional technologies is available through the eLearning department. For more information, contact eLearning Sr. Instructional Designer, Kathy Chatfield at kchatfield@clark.edu or 360.992.2167.

Workshops include online and face-to-face sessions on Canvas, teaching online, Quality Matters, and other topics relevant to improving the online teaching experience. If just getting started, select eLearning 101.

eLearning Faculty Training Calendar and Signup

Quality Matters at Clark College

Clark College subscribes to Quality Matters standards for its online courses. The college has invested resources to develop certified QM trainers to ensure highly trained faculty and to implement the standards for the benefit of the students through the course design. The Quality Matters program supports the college's commitment to excellence in teaching. For more information see our Quality Matters page.

Canvas and eLearning Technologies Support

Faculty may directly contact eLearning Systems Administrator, Scott Coffie at 360.992.2405 or email Scott, for all eLearning related technical support issues such as the following:

Technical issues with Canvas (or file a ticket 24/7/365 by clicking Help and Report a Problem on the Canvas site)
Canvas user accounts, enrollments, and specialized Canvas shells for organizations and/or departments
Canvas Apps or LTI's, integrations, features information and support
Multimedia production facilities and equipment for faculty using Canvas
eLearning private streaming cloud service for instructional video and audio files
Zoom information and support
Panopto lecture capture information and support
EvaluationKit information and support
Respondus products support and licensing

Faculty should direct students with Canvas issues to the online Canvas ticket system accessed via the Help link on the Clark College Canvas site. Students may also be directed to the student support TechHub in Cannell Library for on-campus support.

Faculty also have additional information and resources here:

The eLog for faculty specific information including the Faculty eLearning Planner, step-by-step directions for common Canvas workflows, multimedia production facilities, media streaming services, and equipment checkout
Canvas Quick Draw directions to set up a quick face-to-face course site
Canvas integrated ticket system, accessible via the Help menu and Report a Problem
Smart Penguin for Canvas tutorials for all users, Test Taking Tips page, posts about how to prevent issues, and resources for you and your students
Smart Penguin Twitter feed for Canvas events, outages, and online user information alerts

Suggested Schedule of eLearning Events

After a new quarter shell has been delivered to your Canvas account

Proceed with copying course content with the Canvas import tool
Publish your Canvas course shells to make them available to students - By 8:00am on the first day of the quarter

At the end of the quarter

Record official student grades through Instructor Briefcase and download a personal Excel version of your Canvas grade book. Contact the Registration department for more information about posting grades via Instructor Briefcase.

NOTE: Specific dates for important Canvas, Panopto, and Blackboard Collaborate activities are available on our eLearning Faculty Planner.

Visit the Clark College eLearning Blog, The eLog to access commonly requested directions for faculty workflows, eLearning resources, digital tools and multimedia facilities information, and to read the latest updates in eLearning technologies at Clark College.