February 3, 2014: Important change to Clark College Student Wireless Network!
The wireless network (network name = Clark_Student) will be upgraded on February 3, 2014 to improve security and reduce congestion.
You will now be required to enter a password or key for each device (laptop, tablet, smart phone) that you wish to connect to the student wireless network. This password will be changed once per year so you will not have to repeat this task for the duration of the academic year (June 30, 2014). Once you have authenticated your device(s) by entering the password below, accessing the internet will require your usual username and password at the portal page. For assistance visit the Tech Hub in Cannell Library or call (360) 992-2010 (email@example.com).
The following is the new wireless device access password:
Frequently Asked Questions
Who is affected?
Note: Smartphones that are set up to sync with an employee's Outlook mailbox and calendar using the carrier's cellular network are not affected by this change.
What needs to be done?
How will students and employees be notified of this change?
Wireless Network Access Q & A
What is the Wireless Network?
2) Who can use the Wireless Network?
3) What will I need to connect?
4) How do I set up my computer?
5) How do I connect to the Wireless Network?
What should I be aware of?
7) Where do I go for help?
8) How do I secure my connection?
9) Contact us
|1. What is the Wireless Network?|
network is a network available to any Clark College student with
a notebook computer or mobile device capable of a wireless connection. Wireless access is available in most Clark College facilities.
|2. Who can use the Wireless Network?|
Wireless access will be available to anyone in the above mentioned areas; guests will be limited in their access to only Clark College web sites.
Students who have a Clark College account will be able to browse both the Clark College web sites and the Internet. Access to printing and lab shared drives are unavailable.
|3. What will I need to connect?|
If your laptop/portable device is a recent purchase, you may want to have a look at your documentation; going out and buying a new card may be completely unnecessary.
Examples of wireless cards that can be purchased at Best Buy, CompUSA, or other vendors:
Many others are available.
Battery Note: Does a wireless card use a lot of power? Yes. A laptop's batteries will deplete much faster while using wireless.
|4. How do I set up my computer?|
Install the wireless network interface card (NIC), if one is not already installed. If you need help installing your wireless network card, contact a computer support vendor of your choice.
In most new laptops, the wireless NIC is integrated in the laptop and you don’t have to purchase one.
Launch your client software and make sure you turn off encryption.
UP A PC
UP A MAC
Make sure there is a check mark next to “Clark_Student” and you will be connected.
|5. How do I connect to the Wireless Network?|
are connected to the Wireless Network, you will need to open a Web
browser. If you attempt to visit sites other than Clark College pages,
you will be automatically redirected to the Clark College Network
Authentication System where you must log in using your student
account name and password.
How you connect depends on the operating system you are using. Generally, you will follow the steps below:
After you launch your web browser’s window, you will be taken to the Clark College homepage. Attempts to access off campus sites will re-direct you to the student authentication page where you are required to enter your username and password.
up your Student Account
do not have a Clark College student account, can I still use the
Note: If you browser blocks popups: you will either need to turn popup blocking off, or tell your browser to allow popups from the clark.edu domain.
When you log out, you will be redirected to the Network Authentication page.
do I know I'm connected to the Wireless Network?
|6. What should I be aware of?|
|7. Where do I go for help?|
In the event that you are unable to access the wireless network, please go to the Wireless Support Station in the Computer Lab 2nd Floor Cannell Library, and a Lab Assistant will assist you with connecting to the network. Note: Lab Assistants are available to assist you in connecting to the wireless network, however they are not responsible for configuring or installing your network adapter. Contact your computer vendor for further installation and configuration support.
if I can still not login?
Wireless specific troubleshooting and support is only available in the Library Lab, 2nd Floor Cannell Library. Support for the Wireless Network is provided during normal business hours in the Library Lab. The lab hours are available here.
|8. How do I secure my connection?|
PROTECT YOURSELF! Keep your laptop device safe by backing up your data files, set up a personal firewall, turn off printer & shared drives, and use anti-virus software.
Current web browsers include application-layer security such as Secure Shell (SSH) and Secure Sockets Layer (SSL) that protect your web transactions. Download the latest version of your web browser that has 128-bit encryption strength for using Clark College Student Online Services.return to top
|9. Contact us|
For additional information on security, connectivity & support, visit the Computer Lab 2nd Floor of the Cannell Library.
HERE FOR YOU!