Getting Help

Getting Help

If you need more help with your eLearning classes please follow these general guidelines for seeking help:

When to visit the TechHub

For technical support during TechHub operational hours, including:

Located on the main floor of Cannell Library.  See the TechHub website for current hours and contact information.


When to file an eLearning support ticket

Online support for technical issues with Canvas.  File a ticket 24/7/365:

When to contact your instructor

Course-specific questions such as:
NOTE: For issues with course-related software or websites you may need to contact the company's technical support

When to contact the eLearning office

For general eLearning questions such as:

Monday - Friday 8:00 AM - 4:30 PM
LIB 124 (Breezeway between Gaiser Hall and the Library)
eLearning@clark.edu
Phone: 360-992-2654
Toll Free: 877-748-2654