How to Request Your Accommodations

Students: it is your responsibility to request accommodations from DSS each quarter online in myDSS. This notifies DSS that you want to use your accommodations. After you request accommodations, your Faculty Notification Letter (FNL) will be emailed to your instructor(s) and to your Clark student email address (unless other arrangements have been made). If you add any class(es) after you first enter your classes into myDSS, please note that you will need to update myDSS with your newly added class(es).

This handout will guide you through how to do this. Please contact DSS for questions.

The overview screen will appear when you first login. If you need to navigate back to it, you can click on “My Dashboard” on the left side of the screen.
Scroll down to “3 Step Process to Request Accommodations.”

Step 1: From the dropdown menu, choose the term in which you would like to request accommodations.

Step 2: Enter the Course Registration Number (CRN) for each course in which you are registered and would like to receive accommodations. If you are on the waitlist for a class, do not enter the CRN until you get accepted into the class. If you are registered in a class and do not need accommodations for that class, please do not enter that CRN.

Step 3: Click “Step 3 – Continue to Customize Your Accommodations”.
Final Step: Select Accommodation(s) for Each Class

Please select only the accommodations that you would like for each class. For example, if the student below is only requesting Alternative Testing and Braille, he or she would only select those two check boxes. If you feel an accommodation that you have been approved for is missing from the list, please contact DSS.

Your approved accommodations can be added at any time, but it is recommended that a student select all of their accommodations that he or she might request for the quarter. Accommodations can not be applied retroactively.

Note: All testing accommodations are listed under “Alternative Testing” and are not listed separately (ex. Quiet room, extended time). You can access all alternative testing accommodations in a class, even though they are not listed separately under your class.

Under the Select Accommodation(s) for AIM 101.001, arrows are pointing to Alternative Testing and Braile checkboxes.

4. Click “Submit Your Accommodation Requests.”

After you request accommodations, your Faculty Notification Letter (FNL) will be mailed to your Clark student email address and to your instructor(s) for all classes in which you have requested accommodations. Accommodation letters are typically emailed to students one week prior to the first day of the quarter. If you requested accommodations at least two weeks prior to the quarter starting and you do NOT receive your accommodations letters one week prior to the quarter starting, you should contact the DSS Office immediately.

You can print a copy of your FNL any time after it has been sent. To do this, go back to “My Dashboard”. Select your class from the dropdown menu, and then click “Generate PDF.”

On the My Dashboard Overview page an arrow is pointing to a Generate PDF button.

There are two situations that will require students to modify their requests. First, if you drop or withdraw from a class, you will want to select “cancel request” after scrolling to the class from the Dashboard.

On the "My Dashboard" Overview page an arrow is pointing to a "Cancel Request" link for the Class AIM 101.001.

Select the reason to cancel services from the dropdown menu, and then click “Cancel Accommodation Request.”

An arrow is pointing to the "Reason to Cancel Services" drop down menu. Another arrow is pointing at the "Cancel Accommodation Request".

Secondly, if you need to change the accommodations that you originally requested, you will want to select “Modify Request” for your class(es). Please note that only accommodations that are already approved in your accommodation plan can be requested in this manner. If you need to request a new, previously unapproved accommodation, please contact the DSS office to schedule a re-review appointment.

On the "My Dashboard" Overview page an arrow is pointing to a "Modify Request" link for the Class AIM 101.001.

On the next screen, you will be able to check the boxes of the accommodations that you would like to use for this class.

Three arrows are pointing at the E-Text, Notetaking Services, and Record lecture and/or lab checkboxes. They are all checked. An arrow is pointing at the Update Request button.

When you have selected all of the accommodations, click “Update Request” to submit your request to staff for approval.

Reminder: Please be sure to review policies and procedures related to your specific accommodation plan, as listed on our website under “Responsibilities for Students”.