DSS during COVID-19

Disability Support Services (DSS) can support student questions remotely by phone, email, Zoom, and in person.  Appointments are available in Zoom or in-person; we do have the most availability on Zoom. This page provides information for interested and current DSS students.  

Campus Updates:

To learn about Clark operations overall visit Clark College During COVID-19 webpage.

Clark Leadership recently announced changes to the college’s COVID-19 protocols based on available data such as decreasing rates of infection and hospitalization in our service district, the CDC’s county risk levels, guidance from the Governor’s Office, the Washington Department of Health, Washington State Labor & Industries, and feedback from our own college community. Here are the changes:

  • Masks will become optional inside most Clark College facilities starting March 19. Masks will continue to be required for all allied health and other academic programs with clinical components as well as in our childcare center.   
  • Daily health screenings will continue to be required for anyone visiting a college building.  
  • Current cleaning protocols will continue through the spring term.  
  • We are still a fully vaccinated campus, as defined by the state. 

Clark strongly encourages individuals to wear masks indoors during the first two weeks of spring quarter due to potentail travels/events from spring break. Additionally, they encourage everyone to carry a mask on college property in case you encounter situations in which masking feels like the best choice. 

There is also information on the college being a Vaccinated Campus for COVID-19  for those students taking in person classes and/or wanting in person supports from programs such as DSS in person intakes or accommodated exams.

DSS Office Hours:

We have DSS staff working Monday through Friday.  We are in person Mondays, Tuesdays, and Wednesdays 9 a.m. – 5 p.m.  We are mostly remote Thursdays 9 a.m. - 5 p.m. and Fridays 9 a.m. – 3 p.m, exceptions will be for pre-scheduled accommodated exams.  

Contact Us:  

  • Campus Phone: 360-992-2314. If you have to leave a message, we will return your message within 48 business hours and often earlier. 
  • Video Phone for ASL: 360-991-0901
  • Email: dss@clark.edu
  • Zoom drop-in meetings: Join Clark DSS Zoom Room Meeting ID: 912 6587 0977. Hours are: Thursdays and Fridays 11:00 a.m.- 12:00 p.m.  If you need an interpreter, please contact Angela Childers at achilders@clark.edu to request.  Or reach us at:  dss@clark.edu

Our full time staff names and emails are located on this website if you need specific support: http://www.clark.edu/campus-life/student-support/disability_support/contact-info.php  

We will try to return email and phone messages within 2 business days.  

Current DSS student? Check-in Appointments are Available

Do you want to check-in about how your last term went and strategize for more success this term?  Do you want to check-in about how your accommodations will work for online, hybrid, or in-person classes?  We are available to schedule a 30 minute phone or virtual check-in by Zoom. Email: dss@clark.edu.

New Student? Virtual or In-Person Access Meetings Available

Fill out our Getting Started form and send us Documentation on your disability.  You can upload diagnostic documentation for your accommodations process through the getting started form, or email it to dss@clark.edu.  A staff member will be in touch with you soon by email and phone after you provide documentation to schedule an Access Meeting using Zoom, phone, or in person; this appointment is usually 1 hour to 1 hour and 15minutes long.  If you have a question about documentation or our process, please contact DSS so we can better assist you.  

Accessible Format

Our accessible format editors are hard at work on accessible format production for the current term and next term. Please consider emailing your proof of ownership to our office. If you have requested braille, plans to fulfill those requests are underway as well. Please contact Audrie avillanueva@clark.edu if you have questions about your alternative format.

Assistive Technology and Web Access

If you have a question about web accessibility or wish to schedule a remote assistive technology training, please email zlattin@clark.edu, (360) 992-2016.

Accommodated Testing

DSS students with this approved accommodation can use our testing center for classes that require in person exams.  Students must schedule 5 business days in advanced and can do so in myDSS. Please reach out to Audrie at avillanueva@clark.edu if you have any questions regarding your class exams or for new students questiosn about placement exams. Students who use assistive technology may need additional support to access the distance proctored version of ALEKS.  We are ready to help, please email avillanueva@clark.edu.  

ASL Interpreters

Interpreters are available to approved DSS students to provide remote or in-person interpreting services for meetings, classes, and more with advanced notice.  Some requests with only a few days notice will not be able to be filled due to a shortage of ASL interpreters. There is more availability of remote interpreters at this time. If you need an on-site interpreter, please e-mail Angela directly to determine need and availability at achilders@clark.edu or call Angela's Zoom phone at 360-992-2955. Continue requesting interpreting services via our online request form at: https://teton.accessiblelearning.com/Clark/CustomRequest.aspx. We can also work with students to assess if remote interpretation of recorded text or synchronous lectures is needed.  


Captioning will be available. Remote CART is also available. Send recorded materials that need captioning to aslinterpreting@clark.edu. Helpful hint: we will be able to return your project more quickly if you send it to us as a YouTube link. We can also provide remote captioning of synchronous lectures; please send those requests to aslinterpreting@clark.edu as soon as you schedule them, or a minimum of two weeks in advance, as we anticipate captioners are going to be in greater and greater demand.

Students, we care about you and are here to support. Please take care during this time. Also check out our Student Resources page.