Financial Aid Portal
Frequently Asked Questions
What is my Username and Password?
Your username is your Social Security Number. Your password is your Clark College Global PIN. If your Global PIN starts with a zero (0), drop the first zero. For example: If your Global PIN is 082582 enter 82582.
If you have forgotten your Global PIN you may reset it by visiting our Global PIN Reset page.
PLEASE NOTE: Your new Global PIN cannot be used to log into the Portal until the following business day.
What information is under "My Award?"
The Award column gives you the type of aid you have been awarded (grants, work-study, loan, etc.) The Amount column shows you the amount you qualify for per quarter. The Award Status column tells you whether the award is active, an offer or an estimate.
Awards are based on full-time (12 credits or more) enrollment. You can still be eligible for aid if you enroll in fewer than 12 credits and your award will be prorated down to reflect your enrollment level at the time funds are disbursed.
Active grant and loan awards are available to pay tuition and fees for the quarter indicated. Any remaining balance is issued to you through the Clark Debit Card once the quarter starts.
Loan awards listed as "Estimates" (Est.) are not active awards. Loans are funds that must be repaid with interest and require a secondary application each academic year. More information about student loans and the application process is available online on the Loans page.
Work study awards listed as an "Offer" are not active awards, either. To participate in the work study employment program you must contact the Work Study Specialist in the Financial Aid Office to activate the award.
What is "Additional Information"?
What is under the "Information We Need From You" section?
This section lists the documents that are needed to complete your Clark College Financial Aid file. Any documents or information that is still missing will be listed without a date received.
If the forms are available to submit electronically, a link will be provided in the Portal.
Our office will notify you by email anytime additional forms or information is needed. Be sure to activate your Clark College Student Email Account! Make sure you review your email often for messages.
Your file is considered complete when all required information is received. Completed files will be processed in the order received. Complete your file early to ensure priority processing. The dates for priority processing are:
2017-2018 Academic Year
- Summer & Fall 2017– May 3, 2017
- Winter 2017– November 15, 2017
- Spring 2018– March 7, 2018
You are also responsible for attending your classes. If you fail to attend or withdraw from classes after the quarter has started you will be placed on Financial Aid Suspension. In addition, you may owe a repayment of part or all of the financial aid funds you received, a bill will be emailed to you.