PASS Frequently Asked Questions

Below are answers to commonly asked questions about Penguin Alert for Student Success (PASS). If the answer to your question does not appear on the list provided below, please contact us

Do I need to do anything to sign up?

No. Your instructors can make a report during weeks three to six of the term; you don't have to do anything. If they have any concerns about your performance and choose to use PASS, you will receive an email noting their concerns and encouraging you to see them and use the resources available to you on campus.

Will all my instructors use PASS?

Not all instructors choose to use this early alert tool. This means students remain responsible for tracking how they are doing in their courses whether or not a faculty member sends them a PASS email.

What are the academic behaviors instructors report on?

Instructors may choose as many of the following as apply: Excessive Absenteeism, Low Test/Assignment Scores, Missing Assignments, Inadequately Prepared and Lack of Participation. The report won't affect your grade and your instructor might offer helpful comments. Instructors may also give kudos for improvement, such as improved grades or improved class participation.

What does the PASS email look like?

Please click here to see a PASS sample email.

What do I do if I get an PASS email?

Your instructor is concerned about your performance in class and believes that some of your academic behaviors are putting your success in the course at risk. The academic behaviors that may be of particular concern to your instructor include: Excessive Absenteeism, Low Test/Assignment Scores, Missing Assignments, Inadequately Prepared and Lack of Participation. The report won't affect your grade and your instructor might offer helpful comments.

Please review these resources on the PASS home page.

Am I in trouble with the college or financial aid if I get one of these emails?

No. Receiving a PASS email does not impact your official standing with the college or financial aid. Its purpose is to give you an opportunity to address the concerns noted in the email before you jeopardize your academic standing with the college or your financial standing with Financial Aid or other funding sources. For more information about the Academic Standards Policy, see the Academic Standards Policy page.