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Frequently Asked Questions

Q:  How do I find out when I can register?

A:  Each quarter, continuing students are mailed a postcard with the date that Registration Access Dates/Times will be available online.  You will need to log-in with your SID and your Global PIN to view your Access Date/Time.  Use the link at the left to check your Registration Access Date/Time.  If you receive the Clark College class schedule, Connections, in the mail and haven't checked your Access Date/Time, you should go online as soon as possible to find out when you can register.  Registration for continuing and re-entry students begins very close to the time the class schedule is mailed.  If you are a re-entry student and wish to come back to Clark to continue your studies after a time away, please contact our Admissions office for more information at (350) 992-2107 or by e-mail at admissionrequest@clark.edu.

Q:  If I don't have online access and can't come to campus to register, can someone register for me?

A:  If your registration form has been signed by an advisor (for students taking more that 8 credits) and by you, another person can bring your Registration Form to the Registration office.  However, the person registering on your behalf will not be given the copy of your class schedule.  In an effort to keep student records confidential and to comply with federal regulations, picture ID is required to receive your class schedule at the Registration office.  In this situtation, your class schedule will be mailed to your current address in the Clark College student database.

Q:  I don't understand why I have two PINs; how are they different?

A1:  Your Global PIN is used to access your student record online such as viewing the classes you are enrolled in, obtaining a copy of your unofficial transcript, changing your address, etc.  This PIN can be changed by you and should be kept secure. 

A2:  Your Quarterly PIN changes each quarter and is used to give you access to online registration.  If you are enrolled in fewer than 8 credits, you can continue to use your 6-digit date of birth as your Quarterly PIN as long as you enroll in no more than 8 credits.  If you are enrolled in 9 or more credits, you will need to speak with an advisor prior to registering each quarter to get your Quarterly PIN.  Exceptions include students who are Self Advised.  Self Advised students are identified with SELF as their advisor on their online registration access date/time page and can register using their 6-digit date of birth as their Quarterly PIN.

Q:  The class I want to enroll in needs instructor permission, how can I enroll online?

A:  When you request permission from an instructor to enroll in a class requiring permission, request a "Course Entry Code."  This 5-digit number will allow you to enroll for the class online.  You may also need a "Course Entry Code" if you have met the prerequisite for a class at another college.  Please speak with your advisor for more information.

Q:  Can I change my schedule after I register?

A:  Changes to your schedule may be made after your initial registration.  Online registration is a fast and easy option for making changes to your schedule.  You may add classes online through the second day of the quarter.  Drops may be done online through the fifth day of the quarter. 

Q:  What if I want to add or drop a class after the online registration option has ended?

A1:  You may only add classes after the 2nd day of the quarter by obtaining the instructor's permission to register.  You must bring your Change of Registration form with the instructor's signature to the Registration office to complete the transaction.  Exceptions include late starting classes.  Please refer to the schedule of classes for class start and end dates.

A2:  You may drop classes through the end of the 7th week of the quarter.  However, if you drop classes after the refund deadlines, you will not receive a refund of tuition and fees paid.

Q:  Will my instructor drop me from my classes if I don't attend?

A:   If you fail to attend one or more class sessions during the first five days of the quarter, you may be dropped from the class.  However, not all instructors drop students from classes when students don't attend.  If you miss any classes during the first five days, you are responsible for verifying your enrollment status.  It is your responsibility to drop yourself from any class that you do not plan on attending.  You will be held responsible for any tuition that was paid by you or any agency (including Financial Aid) for classes you do not withdraw from.  If you are dropped from a class you do not attend within the first five days of the quarter for non-attendance by your instructor, you will receive a full refund of tuition and fees, if due.

Q:  What should I do if I have an emergency and can't attend my classes on the first day?

A:  If you are not able to attend your classes on the first day due to an emergency, you should contact your instructor to discuss your options.  If you are unable to reach your instructor, you should contact the Instructional Unit or the Office of Instruction.  The phone number for the Office of Instruction is 360-992-2291.

Q:  I'm not sure what classes I want to take.  What happens if I make changes to my schedule after the quarter begins?

A:  Classes that you drop from your schedule after the 10th day of the quarter, will appear on your transcript as a "W."  A "W" does not effect your GPA; however, some students feel that a "W" looks bad on their transcript.  If you do not wish to have a "W" on your transcript, you must drop your class prior to the 10th day of the quarter.  Deadlines for the last day to drop classes without a "W" on your transcript appear in the quarterly schedule of classes and on the Clark College website under Important Dates & Deadlines.

A:  Dropping classes from your schedule after the refund deadlines will result in you paying for classes you do not want to attend.  The refund deadlines appear in the quarterly schedule of classes and on the website under Important Dates & Deadlines.  Students who have medical circumstances that require them to withdraw from classes after the deadlines or who are called to active military duty may petition for a refund at the Registration office.

Q:  What should I do if I cannot register online due to a disability?

A:  Disability Support Services can assist you with your registration transactions.

Q:  Can I order my textbooks online?

A:  Order your textbooks and supplies from the online Clark College Bookstore Service Center .

 
 

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