COVID-19 Communications

 

We know you're receiving a lot of emails right now about how the college is responding to COVID-19, and that it can be hard to keep track of every message. We will be posting copies of messages sent to students here, divided up by the department that sent them to make it easier for you to keep track of the most current information from each department and program at the college.

A collection of emails to Clark College employees is available on ClarkNet [employee login required].

Below find messages from:

This collection is being updated regularly so check back for updates.

Office of the President

Message from Clark College President Sandra Fowler-Hill - March 25, 2020

Dear Clark Students, 
 
It’s a spring break unlike any you’ve likely ever experienced. On behalf of everyone at Clark College, we send you our best thoughts right now. We are all adapting to many new changes and challenges because of the COVID-19 pandemic.  

As you know, Washington Governor Jay Inslee has issued a Stay Home, Stay Healthy order for at least the next two weeks. Clark College buildings will be closed to students during this time.

However, your instructors and all Clark employees are  working remotely to get ready for spring quarter. Spring term begins April 20 with online and remote learning in response to the COVID-19 outbreak. Fortunately, the college has a history of providing eLearning solutions, and we are leveraging that experience to help move classes online onto Canvas. In other cases, classes will be taught remotely, with the professor delivering lectures in real time through video conferencing, while students participate remotely. There are a few professional-technical classes that may have an in-person component. The Governor’s executive order specifically allows those classes to continue, using social distancing protocols to prevent interaction and keep students safe. I encourage you to check your emails and Canvas for messages from your instructors during spring break for further instructions.

 

If you have already registered for spring quarter, you don’t need to re-register. The courses you registered for are being converted to online/remote formats, and you will be updated about those changes as they are finalized.  

If you have not registered yet we encourage you to sign up for spring quarter classesClick here if you need help with registration.

We have adjusted our payment schedule.

Final due date for tuition has been extended through Monday, April 27.

Financial aid disbursements will begin April 10.

The physical Bookstore is closed to the public until the college resumes normal campus activity, but remains open online. Students can order spring textbooks and materials via clarkbookstore.com. Orders are processed daily and will be filled in the order received. Free shipping is available for all orders submitted by April 12, 2020.

The college will also be checking in with you prior to the start of the quarter to help determine your needs for technology to become an online learner.  I recognize this is a transition for students who are comfortable in face-to-face classes.

As a member of the Penguin Nation, I also recognize your capacity and determination in overcoming challenges and learning new skills. I encourage you to check out our eLearning information on our website in order to learn more about this learning format, and to reach out to any friends who have taken online classes to find out about their experiences. I assure you that no one has to be a “computer genius” to succeed in online learning, and our professors and staff will be with you as you continue your educational journey.

We want to be of support to you and your family recognizing the pressures on you right now.

Our Financial Wellness page has many resources for help with housing, utilities and other financial needs y.
The Penguin Pantry is scheduled to reopen on April 20. In the meantime, the Clark County Food Bank has a list of food pantries in the region.
Finally, we have compiled a list of student frequently asked questions (FAQ) regarding COVID-19 and are updating it daily.

You will have questions and we want to answer them. This is new territory for all of us.

Here is a directory of the phone numbers and emails you can use to reach us.

http://www.clark.edu/about/emergencies/coronavirus/campus-status.php 

If you are still not sure who to contact, please email Cath Busha, our Dean of Student Engagement, at cbusha@clark.edu. Cath will answer your question or directly connect you to the person who can. 
 
Thank you for your patience, resilience and courage as we navigate these challenging times together. We are here for you.  

Take care and stay healthy,

Sandra

Sandra A. Fowler-Hill, Ed.D., Interim President

 

Message from Clark College President Sandra Fowler-Hill and ASCC President Evans Kaame - March 17, 2020

Dear Clark Students, 

Congratulations on a job well done! Most of you have completed your winter quarter and are beginning your four-week spring break. These are historic times as we deal with the Coronavirus global pandemic. We apologize for the disruptions it has caused for you here at Clark.  

The college has now moved to remote operations by executive order of Washington’s Governor to slow the spread of COVID-19. All state community colleges will implement remote operations from March 17 through April 24. The computer lab at Scarpelli 135 as well as the cashier’s office will be open to you during spring break.  

Spring quarter will begin April 20:  The change in our start date for spring quarter will result in a modified registration calendar, including payment dates. We will publish those new dates soon.  

Classes will be offered remotely and on-line per the Governor’s executive order. Your instructors are working on plans to help you successfully complete spring quarter. We will update you as we have more details.  

Register for spring quarter classes online: http://www.clark.edu/getstarted/register.php 

Your essential Clark College contact information during spring break Please call or email while the college is in remote operations.   

Department 

Phone 

Email or URL 

Registration 

 

http://www.clark.edu/getstarted/register.php 

Advising Services 

360-992-2345 

advising@clark.edu 

Athletics 

360-992-2691 

llemasters@clark.edu 

Career Services 

360-992-2902 

careerservices@clark.edu 

CFS Child Family Services 

360-992-2393 

cfs@clark.edu 

Disability Support Services 

360-992-2314 

dss@clark.edu 

ECD Economic & Community Development 

360-992-2939 

ECD@clark.edu 

 

Enrollment Services (Admissions, Credentials, Registration, Records) 

360-992-2193 

registration@clark.edu 

IT Services Student Computer Lab  

360-992-2425 

http://www.clark.edu/its/documentation-and-resources/students/techhub/index.php 

Financial Aid 

360-992-2153 

finaidmail@clark.edu 

International Programs 

360-992-2390 

international@clark.edu 

MESA 

360-992-2225 

dparedes@clark.edu 

Scholarships 

360-992-2582 

ldrennan@clark.edu 

Security 

360-992-2133 

Security.request@clark.edu 

Student Life 

360-992-2441 

studentlife@clark.edu 

Veteran Services 

360-992-2073 

ddaly@clark.edu 

Welcome Center 

360-992-2078 

start@clark.edu 

Workforce Education Services 

360-992-2729 

wes@clark.edu 

 

 

 

 

Still not sure who to contact? Our leadership team is available to you to help. 

Check your Clark email regularly: Keep in contact with your instructors regarding alternative/online instruction plans for spring quarter.  We will be sending you more information to help you gear up for the start of the quarter. 

Your well-being is important. We want to acknowledge the impact this pandemic has had on you, our students. It has turned our routines inside out, causing disruptions and uncertainty and changing the way we live in this moment. We encourage you to reach out to any of the resources below to find supports during this stress time.  

 

Office of Diversity, Equity and Inclusion (ODEI) 

360-992-2292 

diversity@clark.edu 

 

Clark County Crisis Line 

1-800-626-8137 

 

Counseling & Health Services 

360-992-2614 

chc@clark.edu 

Penguin Pantry (food bank) 

360-992-2100 

penguinpantry@clark.edu 

Clark County Resource Guide 

360-699-5106 

https://www.councilforthehomeless.org/wp-content/uploads/2020/01/Resource-Guide-1.23.20.pdf 

Clark County Food Bank  

360-693-0939 

https://www.clarkcountyfoodbank.org/coronavirus 

 

Getting accurate information 

As anxiety about COVID-19 grows, so does the chance for rumors or misinformation to begin to circulate. Please remember that while COVID-19 was first discovered in Wuhan, China, the disease is not specific to any ethnic group or national origin. The college does not tolerate bias and encourages those who experience or witness a bias-based incident to report it online. Misinformation makes any public health challenge worse. Reliable sources of information include: 

Connect with others via technology. During spring break, we hope you can find ways to maintain your social connections. Text your friends to make sure they’re OK. Call an older relative to check in on them. Rediscover a board game or video game from your youth. Take good care of yourselves, your loved ones and each other. We will get through this together. 

We miss you already—and can’t wait to welcome you back to Clark for spring quarter.  Be safe.  

Sandra and Evans 

Dr. Sandra Fowler-Hill, Interim President 

Evans Kaame, ASCC President 

 


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Advising

Halting face-to-face advising appointments, moving to Zoom - March 18, 2020

Clark College Advising Services has temporarily halted face-to-face academic advising appointments. In order to honor any pre-scheduled appointments, we are pleased to offer Zoom advising appointments to assist students with their academic planning needs at your already scheduled time.  If you are in need of further assistance from an Academic Advisor, please include your Student ID number when you direct your questions to advising@clark.edu. 

  • Due to the increased volume of inquiries as we move towards this alternate appointment format, please know we will do our best to respond within 24-48 business hours to your email. 

The health, safety, and well-being of our students, staff, and community is our highest priority. We appreciate your understanding of this preventative measure to reduce the risk of potential exposure to the coronavirus (COVID-19), especially for vulnerable populations. We look forward to working with you and assisting with your plans! 

If you have any additional questions please contact us at advising@clark.edu 

Please refer to the Clark College website for COVID-19 updates. 

Thank you, 

Clark College Advising Services 

 


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Disability Support Services

 DSS After Finals through Spring Start - March 18, 2020

UPDATE:  
Disability Support Services is working remotely now until Spring Term begins on 4/20/20. This is out of an abundance of caution due to the COVID-19 outbreak. This email provides information for current DSS students or those who expressed interest in our services.  
 
DSS is working remotely now. We will be completely closed for two days on Monday, 3/23/20, and Tuesday, 3/24/20. After this, we will be responding remotely again.  
 
General DSS Contact:  
Email: dss@clark.edu  
Call: 360.992.2314 and leave a message that will be emailed to us.  
Video phone needs: email achilders@clark.edu  
We will try to return messages within 2 business days.  
 
Need to drop something off to us?:  

  • Turn in Documentation or a Release of Information in a new locked mailbox we have outside of our front door. The box is located on the wall to the left of our door. We will contact you within a few days to schedule a virtual meeting via Zoom. 
  • Drop off your recorder in our Documentation lockbox or email us you want to turn in at a later time and we can allow you to turn in at the start of Spring term the week of 4/20/20. 
  • Drop off Braille materials in a box in our lobby by this Thursday, or email us for an extension and we can get these from you later when Spring is in session. 

 
Getting Started  
If you are currently not utilizing student accommodations here at Clark but are interested in doing so, you can fill out a Getting Started form at: https://teton.accessiblelearning.com/Clark/ApplicationStudent.aspx. For more information about the accommodations process, visit http://www.clark.edu/campus-life/student-support/disability_support/access_procedure.php.  
 
Intakes  
Be sure to include your contact info (both your phone number and email address) when you fill out a Getting Started form; a staff member will be in touch with you soon to schedule a remote Intake Appointment using Skype, Zoom, or phone. You can upload diagnostic documentation for your accommodations process through the getting started form, email it to dss@clark.edu, or drop it off in our lockbox outside of our door on main campus. If you have a question about documentation or an intake that is in process, please contact DSS at the info below so we can better assist you. If you have a question about documentation or an intake that is in process, please contact DSS at the info below.  
 
Alternative Format  
Our alt format editors are hard at work on alt format production for Spring quarter. Please consider emailing your proof of ownership to our office. If you have requested braille, plans to fulfill those requests are underway as well. Please contact Audrea at: ahagan@clark.edu or Zach at: zlattin@clark.edu if you have questions about your alternative format.  
 
Assistive Technology and Web Access  
If you have a question about web accessibility or wish to schedule a remote assistive technology training, please email zlattin@clark.edu.  
 
Alternative Testing  
We will continue to proctor previously scheduled Final Exams this week, Monday – Thursday. Please check your emails to see if your exam was moved to online format, or cancelled, by your instructor. If this is the case, please let us know as you may not be needing to come to DSS to complete this exam. If you require alternative format for testing, please reach out to Audrea Hagen at: ahagen@clark.edu.  
 
ASL Interpreters  
Interpreters remain available to provide remote interpreting services for meetings, classes, and more. We can work with you to provide remote interpretation of recorded text or synchronous lectures. For now, if you need an on-site interpreter, please e-mail Angela directly to determine need and availability. Continue requesting interpreting services via our online request form at: https://teton.accessiblelearning.com/Clark/CustomRequest.aspx.  
 
Please note, during this time, the DSS office will not be reachable by video phone. If you need further assistance and need to request a video chat via zoom or other web conferencing solution, please e-mail Angela Childers at: aslinterpreting@clark.edu.  
 
Captioning  
Captioning will be available. Remote CART is also available. Send recorded materials that need captioning to: aslinterpreting@clark.edu. Helpful hint: we will be able to return your project more quickly if you send it to us as a YouTube link. We can also provide remote captioning of synchronous lectures; please send those requests to: aslinterpreting@clark.edu as soon as you schedule them, or a minimum of two weeks in advance, as I anticipate captioners are going to be in greater and greater demand.  
 
Please take care during this time. Additionally, our full time staff names and emails are located on this website if you need specific support: http://www.clark.edu/campus-life/student-support/disability_support/contact-info.php  
Reach out as needed, email is best.  
 
Clark College  
Disability Support Services  
1933 Fort Vancouver Way  
Penguin Union Building (PUB) 013  
Vancouver, WA 98663-3598  
Phone: (360) 992-2314 (Voice)  
(360) 992-2879 (Fax)  
(360) 991-0901 (Video Phone)  
Email: dss@clark.edu 

 

DSS Finals Week & Practicing Social Distancing  - March 16, 2020

 

Hello Students,  
 
You have probably read the campus messages about adjustments effective this week of finals for our campus. Our services in DSS are shifting to remote services effective tomorrow, 3/17/20, as much as possible. Many instructors have changed their final to be online, optional, or cancelled, so please check your Clark email and Canvas for each of your classes. Final exam proctoring is an exception for DSS where we can still proctor scheduled in-person finals on campus; however, we will be implementing Social Distancing as much as possible.  
 
Our office is open today but we are implementing Social Distancing practices now, such as asking:  

  • Please try to keep 6 feet minimum between people including DSS staff. 
  • We ask only one person in the our DSS lobby at a time. You may have to wait in the outside lobby, relax on the couches for us to be with you. 
  • If the outside lobby seems busy with 3 or more people, please spread out along the ramped hallway between our lobby and Archer Gallery, which is south of our DSS. 

 
Only a few DSS staff will in the office starting tomorrow, Tuesday 3/17/20 and other staff will work remotely. Our lobby door will be shut and we will serve students with scheduled finals. We ask you to only come to DSS if absolutely necessary, such as for a scheduled final or to drop off something, and otherwise try to work with us by email, phone, etc.  
 
Need to drop something off to us?:  

  • Drop off your recorder or Livescribe Pen in the basket outside our front door, on the left hand side before the pole. 
  • Turn in Documentation or a Release of Information in a new locked mailbox we have outside of our front door. The box is located on the wall to the left of our door. We will contact you within a few days to schedule a virtual meeting via Zoom. 
  • Drop off Braille materials in a box in our lobby or email us for an appointment to drop off materials. 

 
If you do not need to come into our office, please work with us remotely:  

  • Email us at dss@clark.edu 
  • Call us at 360.992.2314, if you have to leave a message we will get back to you. 
  • Our video phone is temporarily down so please email achilders@clark.edu and she will contact you back. We hope to have a video relay option soon. 
  • We can meet with you for a virtual appointment, email us if you need to check-in. 

 
Students, we care about you and are here to support you in finishing your finals. Please take care during this time. Additionally, our full time staff names and emails are located on this website if you need specific support: http://www.clark.edu/campus-life/student-support/disability_support/contact-info.php  
 
Our plans may adjust as we are in a new situation. I will message all students again by Wednesday this week. Reach out as needed, email is best. 

 

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Libraries

Clark College Libraries closing (includes information on returning items, accessing online services, scheduled re-opening) - March 16, 2020

Clark College Libraries will be closed from Tuesday, March 17 through Sunday, April 26. As of this writing, the Libraries are scheduled to reopen on Monday, April 27. 

All items currently checked out will have their due dates extended to May 1 and no late fines will accrue during the closure. However, you may still return books, CDs, and DVDs to any of the Libraries’ bookdrops. Please do not attempt to return laptops or calculators to the bookdrops. Keep them until they can be returned in-person once the Libraries reopen. Any patrons who do not return their items by their new due date will be required to pay a replacement fee. We will send out a follow-up email when we are preparing to check out quarter-loan laptops and calculators for Spring 2020. 

You may still access a variety of library resources off-campus. Using your Clark computer/lab account username and password, you can log into your library account through the library website for access to eBooks, article databases, streaming videos, copy requests through interlibrary loan, and other online resources. 

Additionally, you still have several options for research help. Contact us to learn about all the online resources from the library available to you through library.clark.edu. Please reach out through one of the following options, listed in order of preference: 

  •          Ask a Librarian chat
  •          Ask a Librarian email
  •          Our Clark Librarians group email: library_referencelibrarians@clark.edu
  •          You can reach out to a librarian individually using our staff directory
  •          Call our Ask a Librarian phone (360) 992-2375 to leave a voicemail. We will not be available to pick up the phone but can remotely check voicemail periodically.

If you have any questions, please do not hesitate to email ccl@clark.edu or at leave a message 360-992-2504. 

 

Running Start

Clark College Guidance for Running Start Enrollment in Spring 2020 - March 24, 2020

Dear prospective and current Running Start students, 

Clark College has moved our spring quarter instruction to online and remote learning in response to the COVID 19 outbreak. We are partnering with your school district to ensure each of you have access to educational opportunities to support your continued learning and graduation. 

Spring quarter classes will begin on Monday, April 20, which is two weeks later than our original schedule, and end as originally scheduled on Thursday, June 18. This later start is necessary to allow us time to move our classes from in-person to remote and online learning utilizing Canvas and other remote learning tools. The college provides an Online Learning Resource Page with information and resources to answer questions related to our eLearning program. If you have already registered for spring quarter, you don’t need to re-register. The courses you registered for are being converted to online. 

While some classes may have an in-person component (i.e. lab classes), the college will be taking every precaution to ensure a safe learning environment by limiting interactions and enforcing social distancing protocols.  

 Students planning to start in spring 2020 should apply now by visiting www.clark.edu/getstarted to apply and pay the $25 application fee. When filling out the application, in the “Academic Data Section” select “Academic Program: Running Start.” If paying the $25 application fee is a financial hardship, please email start@clark.edu to request an application fee waiver – you will be provided a code to use when submitting your application. 

Important resources for Running Start students 

Where do I turn in placement materials/EVF/Fee Waiver during remote services? 

  • Upload documents in ctcLink- Instructions available at http://www.clark.edu/faculty-staff/ctclink/students.php 
  • Email - Scan/email your placement materials and Enrollment Verification Forms to runningstart@clark.edu.  If you send via email, please make sure your name is clear on your documentation and you have included your Clark College student ID number (SID). 
  • Drop Box – Drop-off materials at the drop-box outside of Gaiser Hall (Green Parking Lot) on main campus only if you are unable to upload or email the documents, as noted in the two options above. Please make sure your name is clear on your documentation and you have included your Clark College student ID number (SID). 

Any questions about the enrollment process, please contact start@clark.edu.  

We know it will be difficult to complete an Enrollment Verification Form with your high school counselor during school closures. We will work with you and your district to ensure you are not charged for any costs covered by the Running Start Program for your enrollment during spring quarter. 

We are ready to help you be successful learning in an online environment, and will be providing information, tools and resources to support you.  

Please apply today or email us with any questions you may have, 

 

William Belden 
Vice President of Student Affairs