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During the Informational Interview

You have arrived and are greeted by the individual at the front desk. When the interviewee comes out to meet you, introduce yourself. Thank your contact for their willingness to meet with you, and reemphasize that you are there to learn and gather information about their career field. Use an informal dialogue during the interview.

The following are typical informational interview questions:
  • What is your job like?
  • What constitutes a typical day?
  • What do you do?
  • What kinds of problems do you deal with?
  • What kinds of decisions do you make?
  • What jobs and experiences have led you to your present employment?
  • What are the most important personal satisfactions and dissatisfactions connected with your occupation?
  • What things did you do before you entered this occupation?
  • Which have been most helpful?
  • What other jobs can you get with the same background?
  • What sorts of changes are occurring in your occupation?
  • How does a person progress in your field?
  • What is the best way to enter this occupation?
  • What are the advancement opportunities?
  • What are the major qualifications for the success in this occupation?
  • Who else do you know who is doing similar work or uses similar skills?
  • What can you tell me about the employment outlook in your occupational field?
  • What social obligations go along with a job in your occupation?
  • Are there organizations you are expected to join?
  • Are there other things you are expected to do outside work hours?
People are often happy to discuss their positions and willing to provide you with a wealth of information. Try to keep the conversation friendly, brief, and focused on the contact person’s job and career field.


Share Something About Yourself

Share some personal information, but do not dominate the interview. You are there to get the information that will help you learn the most about the occupational field so that you can be prepared to compete for a job. Many informational interviews have turned into actual employment interviews; if it seems that you are being interviewed for a specific job, ask if this is the case so you can make sure you emphasize your functional and transferable skills and why you feel they relate to this job.

Questions to Ask Yourself

To help you get your foot in the door, it will be helpful for you to have brainstormed some short, concise and informative answers to the following, in case the table turns in your direction:
  • Why are you interested in this type of work?
  • Why do you feel you would be successful at it?
  • How would you quickly sum up your work history to make it fit with this organization?
  • What do you truly want from this contact and how will you use the information?
  • What interests you about this organization, department, division, unit, or section?
  • What stage of your career search are you in?
Be a Good Listener

Listening is half of the communication. Besides being able to ask questions and convey a message to employers, you need to develop the skill of really listening to what they tell you. Be receptive and show that the information is important to you. You must listen to it and understand it.

Ask if You Can Stay in Contact

You have spent 20-30 minutes with this person, asking questions, getting advice and sharing a little about yourself. This begins your contact network. They have taken time to share with you; in other words, they have invested time in you. Most people like their investments to pay off. Most people will feel good about your staying in contact with them. You do not have to call them every week or write to them. Just keep them posted on your research. They may not have a job for you, but they may know of other agencies or people which you may be referred. Ask for your contact’s business card and exchange one of your own, if you have one.

Always Get Referrals

People who are in the same kind of business usually know their competition. Ask if they could give you the names of others to talk to and if you may say that they referred you.

For more information, contact the Employment Services Office.

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