You may use the following resources for technical support in a course using Moodle:

Smart Penguin

• FAQ based information
• Articles addressing current issues and new developments
• Video and online student tutorials about using Moodle
• Tech tips to help you succeed in your online courses

Twitter Feed

• Alert system for Moodle outages or online user related issues

Tech Ticket System for Students and Faculty

• Submit tickets to eLearning Tech Support
• Browser checker
• Searchable Knowledge base