Programs

For additional Areas of Study, please see visit the Academic Programs Listings.

Administrative Assistant and Management
The office professional is indispensable in every business, industry, and agency in the United States. Career advancement is readily available for the individual who develops a high degree of skill in technology, management, communication, and human relations.

Students must complete all specifically listed courses and Major Area Requirements with a minimum grade of "C" or better in order to successfully complete the program and earn the award.

Refer to the Degree & Certificate Requirements Section of the Clark College Catalog to identify the courses needed to satisfy the General Education Requirements.
Clark College’s Business Technology program teaches basic skills for the office professional in every business, industry, and agency. Choose the training plan that best fits your educational goals, work schedule, and family commitments. Learn business English, keyboarding and fundamental computer skills in programs like Excel, Access and Word.

A complete two-year course of study is available for those entering the professional world for the first time, as well as one-, two-, or three-quarter programs and individual classes designed to update office skills.
Front Office Assistant (CA)
Front office assistants are versatile office workers who perform many clerical duties important to the smooth operation of an office. They may file records; tabulate and post data; prepare and mail receipts, invoices, and similar items; operate calculators, copiers, and computers; receive customers; and perform other customer service activities. Students must complete all specifically listed courses and Major Area Requirements with a minimum grade of "C" or better in order to successfully complete the program and earn the certificate.
Major Area Requirements
BTEC 107
BUSINESS ENGLISH
5 cr.
BTEC 101
BEGINNING KEYBOARDING (3 credits required) *
1-3 cr.
or BTEC 103
REFRESHER KEYBOARDING (3 credits required) *
1-3 cr.
BTEC 120
INTRODUCTION TO WORD
3 cr.
BTEC 131
FILING AND RECORDS MANAGEMENT
3 cr.
BTEC 135
10-KEY CALCULATOR
1 cr.
BTEC 148
BUSINESS PROFESSIONAL SELF DEVELOPMENT
3 cr.
BTEC 114
INTRODUCTION TO OUTLOOK
1 cr.
BTEC 169
INTRODUCTION TO EXCEL
3 cr.
BUS 102
BUSINESS MATH APPLICATIONS
5 cr.
Total Required Credits: 27
*Register for BTEC 100

To learn more about this program's employment outlook, approximate cost and potential careers, please visit the Gainful Employment Program Information page.
Office Assistant (CP)
An office assistant gathers and inputs data into a computer to perform clerical duties and to maintain business records and reports. The office assistant typically performs a variety of other duties, including filing, sorting mail, answering the telephone, posting data, and doing calculations on desk top calculators.
General Education Requirements
Communication Skills (3 credits required)
BTEC 107
BUSINESS ENGLISH
5 cr.
Computational Skills (3 credits required)
 
BUS 102
BUSINESS MATH APPLICATIONS
5 cr.
Human Relations (3 credits required)
 
BTEC 148
BUSINESS PROFESSIONAL SELF DEVELOPMENT
3 cr.
CMST&210
INTERPERSONAL COMMUNICATION
5 cr.
or
CMST&230
SMALL GROUP COMMUNICATION
5 cr.
Core Requirements
BTEC 100
KEYBOARDING (3 credits required)*
1-3 cr.
BTEC 114
INTRODUCTION TO OUTLOOK
1 cr.
BTEC 120
INTRODUCTION TO WORD
3 cr.
BTEC 131
FILING AND RECORDS MANAGEMENT
3 cr.
BTEC 135
10-KEY CALCULATOR
1 cr.
BTEC 169
INTRODUCTION TO EXCEL
3 cr.
BTEC 140
BUSINESS TECHNOLOGY SEMINAR
2 cr.
or
BTEC 141
BUSINESS TECHNOLOGY SEMINAR
2 cr.
or
BTEC 143
BUSINESS TECHNOLOGY SEMINAR
2 cr.
or
BTEC 145
BUSINESS TECHNOLOGY SEMINAR
2 cr.
and
BTEC 199
COOPERATIVE WORK EXPERIENCE (3 credits required)
1-3 cr.
General Office Administration Concentration Course List
BTEC 165
POWERPOINT PRESENTATION
3 cr.
BTEC 180
ACCESS FOR BUSINESS
3 cr.
or
CTEC 180
INTRODUCTION TO ACCESS
3 cr.
BTEC 201
DOCUMENT FORMATTING (3 credits required)
1-3 cr.
CTEC 102
INTRODUCTION TO WINDOWS
3 cr.
Medical Office Administration Concentration Course List
BMED 110
MEDICAL TERMINOLOGY I
3 cr.
BMED 111
MEDICAL TERMINOLOGY II
3 cr.
BMED 129
MEDICAL REIMBURSEMENT
5 cr.
BMED 138
LEGAL ASPECTS OF THE MEDICAL OFFICE
2 cr.
HEOC 104
HEALTH CARE DELIVERY & CAREER EXPLORATION
3 cr.
Total Required Credits: 47-48
*BTEC 101 or 103 is required for this program; once registered for BTEC 100 students will be placed in the appropriate class as skill indicates.
**BTEC 147 may be substituted for your first term of Seminar.
To learn more about this program's employment outlook, approximate cost and potential careers, please visit the Gainful Employment Program Information page.
Program Outcomes
Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:
  • Produce professional documents using word processing, spreadsheet, graphics, and database software.
  • Utilize time management skills and set priorities while organizing and scheduling varied office activities.
  • Create and maintain accurate filing systems (alpha, numeric, subject, and geographic) with paper and electronic records.
  • Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
  • Demonstrate interpersonal/human relations skills. (GE)
  • Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)
  • Produce and edit business documents implementing proper grammar, spelling, word usage, and sentence structure.
Administrative Assistant (AAT)
The administrative assistant is a key member of the office team performing a wide variety of duties which enable management to focus on management functions. These duties may include coordinating work flow, keeping projects on schedule, handling phones, composing correspondence, setting up meetings, including agenda and minutes, greeting and screening visitors, making travel arrangements, managing data storage and retrieval, and supervising and hiring clerical support staff. Students seeking an administrative assistant degree may choose to focus their studies on general office or medical office. During the last few quarters of attendance, students will complete a cooperative work experience. Students must complete all specifically listed courses and Major Area Requirements with a minimum grade of "C" or better in order to successfully complete the program and earn the degree.
General Education Requirements
Communication Skills (5 credits required)
 
BTEC 107
BUSINESS ENGLISH
5 cr.
Computational Skills (5 credits required)
 
BUS 102
BUSINESS MATH APPLICATIONS
5 cr.
Human Relations (5 credits required)
 
CMST&210
INTERPERSONAL COMMUNICATION
5 cr.
or
CMST&230
SMALL GROUP COMMUNICATION
5 cr.
BTEC Core Requirements
BTEC 100
KEYBOARDING *
1-3 cr.
BTEC 114
INTRODUCTION TO OUTLOOK
1 cr.
BTEC 120
INTRODUCTION TO WORD
3 cr.
BTEC 131
FILING AND RECORDS MANAGEMENT
3 cr.
BTEC 135
10-KEY CALCULATOR
1 cr.
BTEC 140
BUSINESS TECHNOLOGY SEMINAR *
2 cr.
*General Office must take two quarters of seminar for a total of 4 credits and two quarters of co-op for a total of 6 credits
or
BTEC 141
BUSINESS TECHNOLOGY SEMINAR
2 cr.
or
BTEC 143
BUSINESS TECHNOLOGY SEMINAR
2 cr.
or
BTEC 145
BUSINESS TECHNOLOGY SEMINAR
2 cr.
and
BTEC 199
COOPERATIVE WORK EXPERIENCE
1-3 cr.
BTEC 148
BUSINESS PROFESSIONAL SELF DEVELOPMENT
3 cr.
BTEC 169
INTRODUCTION TO EXCEL
3 cr.
BTEC 211
ADMINISTRATIVE PROCEDURES
5 cr.
Office Administration Concentration Course List
BTEC 155
INTRODUCTION TO OFFICE PUBLISHING TOOLS
3 cr.
BTEC 165
POWERPOINT PRESENTATION
3 cr.
BTEC 170
EXCEL FOR BUSINESS
3 cr.
BTEC 180
ACCESS FOR BUSINESS
3 cr.
or
CTEC 180
INTRODUCTION TO ACCESS
3 cr.
BTEC 201
DOCUMENT FORMATTING
1-3 cr.
BTEC 203
SPEED AND ACCURACY BUILDING
1-3 cr.
BTEC 207
INTRODUCTION TO SHAREPOINT
3 cr.
BUS& 101
INTRODUCTION TO BUSINESS
5 cr.
CTEC 102
INTRODUCTION TO WINDOWS
3 cr.
General Office Administration Concentration
minimum of 11 credits of the following
BUS 028
BASIC ACCOUNTING PROCEDURES
3 cr.
BUS 029
BASIC ACCOUNTING PROCEDURES
3 cr.
BUS 110
CUSTOMER SERVICE
3 cr.
BUS& 201
BUSINESS LAW
5 cr.
ECON 101
INTRODUCTION TO ECONOMICS
3 cr.
MGMT 101
PRINCIPLES OF MANAGEMENT
3 cr.
Medical Office Administration Concentration
BMED 105
STATISTICS FOR HEALTH CARE PROFESSIONALS
2 cr.
BMED 110
MEDICAL TERMINOLOGY I
3 cr.
BMED 111
MEDICAL TERMINOLOGY II
3 cr.
BMED 112
INTRODUCTION TO PATHOPHYSIOLOGY
5 cr.
BMED 129
MEDICAL REIMBURSEMENT
5 cr.
BMED 130
MEDICAL CODING - CPT/HCPCS
4 cr.
BMED 132
MEDICAL CODING ICD-9-CM/ICD-10
5 cr.
BMED 133
INTERMEDIATE MEDICAL CODING
5 cr.
BMED 138
LEGAL ASPECTS OF THE MEDICAL OFFICE
2 cr.
BMED 140
LEGAL ASPECTS OF HEALTH INFORMATION
2 cr.
BMED 222
HEALTH INFORMATION PROCEDURES
5 cr.
BTEC 207
INTRODUCTION TO SHAREPOINT
3 cr.
BUS 110
CUSTOMER SERVICE
3 cr.
HEOC 104
HEALTH CARE DELIVERY & CAREER EXPLORATION
3 cr.
HEOC 130
PHARMACOLOGY FOR HEALTH ASSISTANTS
3 cr.
Total Required Credits: 90-95
*BTEC 101 or 103 is required for this program; once registered for BTEC 100 students will be placed in the appropriate class as skill indicates.
Program Outcomes
Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:
  • Communicate with various audiences using a variety of methods.
  • Solve quantitative problems and interpret the solutions.
  • Demonstrate interpersonal/human relations skills.
  • Create, compose, and edit correspondence, reports, memoranda, tables, spreadsheets, charts, and database reports.
  • Use Windows to create and organize files and directories.
  • Professionally perform procedures used in general offices.
  • Identify functions of business organizations and management in the global marketplace.
  • Use computational skills to solve business problems
  • Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
  • Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)
  • Demonstrate interpersonal/human relations skills. (GE)
Office Management (AAT)
This program is designed for individuals who have experience working in an office setting and wish to move up into a management role. Students will prepare for assuming a management position by taking a variety of classes in management, accounting, administrative office procedures, and software applications. The program will give students a broad educational base and prepare them to manage an office administrative support team. Students must complete all specifically listed courses and Major Area Requirements with a minimum grade of "C" or better in order to successfully complete the program and earn the degree.
General Education Requirements
Communication Skills (5 credits required)
ENGL&101
ENGLISH COMPOSITION I
5 cr.
BUS 211
BUSINESS COMMUNICATIONS
3 cr.
Computational Skills (5 credits required)
 
MATH&146
INTRODUCTION TO STATISTICS
5 cr.
Human Relations (5 credits required)
CMST&210
INTERPERSONAL COMMUNICATION
5 cr.
or CMST&230
SMALL GROUP COMMUNICATION
5 cr.
Major Area Requirements
BTEC 107
BUSINESS ENGLISH
5 cr.
BTEC 120
INTRODUCTION TO WORD
3 cr.
BTEC 155
INTRODUCTION TO OFFICE PUBLISHING TOOLS
3 cr.
BTEC 165
POWERPOINT PRESENTATION
3 cr.
BTEC 169
INTRODUCTION TO EXCEL
3 cr.
BTEC 170
EXCEL FOR BUSINESS
3 cr.
BTEC 180
ACCESS FOR BUSINESS
3 cr.
or CTEC 180
INTRODUCTION TO ACCESS
3 cr.
BTEC 195
E-COMMERCE: INTRO TO BUSINESS ON THE WEB
3 cr.
BTEC 211
ADMINISTRATIVE PROCEDURES
5 cr.
MGMT 101
PRINCIPLES OF MANAGEMENT
3 cr.
MGMT 126
PROJECT MANAGEMENT
4 cr.
MGMT 128
HUMAN RESOURCES MANAGEMENT
3 cr.
MGMT 199
COOPERATIVE WORK EXPERIENCE (3 credits required)
1-5 cr.
BUS& 101
INTRODUCTION TO BUSINESS
5 cr.
BUS 102
BUSINESS MATH APPLICATIONS
5 cr.
ACCT&201
PRINCIPLES OF ACCOUNTING I
5 cr.
ACCT&202
PRINCIPLES OF ACCOUNTING II
5 cr.
BUS 130
COMPUTERIZED ACCOUNTING
3 cr.
Electives
Take a minimum of 4 credits from the electives listed below:
MGMT 103
APPLIED MANAGEMENT SKILLS
3 cr.
MGMT 106
MOTIVATION AND PERFORMANCE
3 cr.
MGMT 107
SUPERVISORY COMMUNICATION I, WRITTEN
3 cr.
MGMT 110
CREATIVE PROBLEM SOLVING (strongly recommended)
3 cr.
MGMT 112
CONFLICT MANAGEMENT
2 cr.
MGMT 120
SUPERVISOR AS A TRAINER COACH
3 cr.
MGMT 122
LEADERSHIP PRINCIPLES
3 cr.
MGMT 125
TEAM BUILDING AND GROUP BEHAVIOR (strongly recommended)
3 cr.
MGMT 132
LEGAL ISSUES IN EMPLOYEE RELATIONS (strongly recommended)
3 cr.
MGMT 133
PRODUCTION AND OPERATIONS MANAGEMENT
3 cr.
BUS 280
SELECTED TOPICS
1-5 cr.
Total Required Credits: 92
Program Outcomes
Program outcomes are overarching skills that are emphasized and reinforced throughout several courses in a specific program; they are measurable statements that define what students should know or be able to do by the end of a certificate or degree at Clark College. After successful completion of this program, students will be able to:
  • Create, compose, and edit a variety of office correspondence, reports, tables, spreadsheets, charts, and database reports from rough drafts of text and data using word processing, spreadsheets, database, and desktop publishing software.
  • Identify functions of business organizations and management in the global marketplace.
  • Developing an understanding of the functions and skills needed by supervisors.
  • Knowledge of accounting theory and practice including the entire accounting cycle using computerized methods to solve common business problems.
  • Demonstrate and use application of statistics to practical business problems.
  • Articulate well-considered ideas and written claims to an academic audience, using effective rhetorical techniques, properly credited evidence, and a command of Standard English. (GE)
  • Demonstrate interpersonal/human relations skills. (GE)
  • Demonstrate and clearly explain an effective strategy to solve a quantitative problem. (GE)